**SayPro SAQA Unit Standard Course 114974 Apply the basic skills of customer service NQF Level 02 Credits 02

R3,600.00
South African rand (R) – ZAR
  • United States dollar ($) – USD
  • South African rand (R) – ZAR

Now, when it comes to customer service, everyone expects excellence. But what does that even mean? When you think about it, there are countless ways in which you can go about making the customers feel appreciated and their experience a pleasant one.

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Now, when it comes to customer service, everyone expects excellence. But what does that even mean? When you think about it, there are countless ways in which you can go about making the customers feel appreciated and their experience a pleasant one.

One option is to learn the basics of customer service through a course like SayPro’s SAQA Unit Standard Course. This program teaches students how to communicate effectively by listening and understanding, and how to interact with a variety of different people in different situations. It also teaches them how to stay calm and focused under pressure, as well as how to maintain a professional attitude while on the job.

In short, the SAQA Unit Standard Course is not just a set of rules; it’s an encyclopedia of knowledge that will equip you with the tools necessary for success in any workplace today.

Want to get a job that will equip you with the skills and aptitude required for success? Then SayPro is the answer you’ve been looking for.

SayPro’s SAQA Unit Standard Course 114974 offers students an essential foundation in customer service, with a focus on accuracy and communication. This course is taught by experienced instructors who understand the importance of imparting knowledge in a manner that is both engaging and effective. By the end of this course, you’ll be able to apply basic skills of customer service, such as greeting guests, understanding their needs, and offering them personalized service. With its industry-recognized credits, SayPro provides graduates with a valuable skill set that will help them achieve their goals.

From restaurants and retail stores to hotels and other hospitality establishments, there is a place for people like you in today’s competitive market – so don’t wait any longer! Contact us today!

SayPro is all about helping you master the basics of customer service. With this NQF level 02 course, you’ll learn how to apply the basic skills needed to be a successful customer-service rep. You’ll work on your communication and customer-centred skills during this course, which will equip you with the knowledge you need to provide great service to your clients.

With SayPro, you can be confident that every student is receiving top-quality training from skilled professionals. Our courses are catered to help students achieve their desired outcomes, so you can be sure that each one istailored to meet your needs.

The days of front-facing customer support desk are no more! Now, it’s a time for the fresher professionals to take over the job and prove their mettle. SayPro has created a standard course for NQF Level 02 in which beginners can learn basic skills of customer service.

This comprehensive program is designed to prepare you for the NOCS Level 2 exam, and if you successfully complete this course, then you will be ready to work on computers, use phones, understand conversations and deal with customers.

Join SayPro today and go way beyond your imagination!

Say Pro is all about helping you master the basics of customer service. But what makes Say Pro different from other similar courses out there? For one, it’s backed by a global leader in the hospitality industry, so you can be sure that it’s fully comprehensive and up-to-date.

Another thing that sets Say Pro apart is its focus on customer relations skills. Sure, these are important in any job where you interact with customers regularly, but they’re particularly crucial in an environment like hospitality where your clientele can be quite demanding and difficult to please at times. With that in mind, Say Pro has strategically placed a large portion of its course material around this specific topic.

So if you’re looking to get a taste of what it takes to be a successful hotelier or restaurant owner, Say Pro is the way to go!