SayPro Course SAQA 114974 Apply the basic skills of customer service NQF Level 02 Credits 02

Description

Customer service is a huge part of your business, and SayPro’s course will teach you how to handle the most common requests. In this module, you’ll learn about the different types of customers and how to deal with each one. You’ll also learn about sales techniques that can help you increase your revenue. Finally, you’ll practice answering customer questions by creating mock calls. By the end of this module, you’ll be an expert in customer service!

We have all come across people who have the magic touch when it comes to customer service. They can always make the clients feel at ease, and they arrive with a solution on hand to make things work out. It is because of these people that we are referring to as SayPro! In this course, you will learn how to be a pro in customer service. From dealing with complaints and queries to handling sales calls and interactions with customers, you’ll cover it all.

By the end of this course, you will know how to handle every aspect of customer service! You will also be able follow up on certain steps that need to be followed before closing or canceling services or requesting for refunds from your customers. With SayPro’s expertise in customer service, there is no doubt that you’ll rock at it!

Want to learn the basics of customer service? Then SayPro is for you! Apply your skills for a rewarding career with this leading training company. You’ll receive comprehensive training that will make you an expert in the field.

Now you can enjoy a prosperous career without having to sacrifice your quality of life or take on extra work. SayPro courses are designed to be accessible and engaging, so there’s no heavy reading or complex language involved. You’ll learn from well-trained instructors who know how to simplify complicated topics and get straight to the point.

It’s time to step up your game and get the job done. No matter how big or small, it’s important to have basic skills of customer service. SayPro is here to offer you that.

SayPro is a course that teaches you all about customer service in an easy and fun way. All you have to do is follow the progressions given by the trainers, and you’ll be able to handle any situation with ease! Each module introduces new skills, builds on previous ones, and gives tips & tricks along the way. Plus, it’s accredited by SAQA (South African Qualification Authority) so you can be sure that this course will prepare you well for employment opportunities in South Africa!

Well, we’ve heard about the importance of customer service these days. But have you heard that it’s now being taught in schools? Yep! SayPro is an initiative by the South African Department of Education to teach kids how to deliver quality customer service. With this course, your kid will be up-to-speed with all things customer service! Want to know why this is important?

Class starts on Monday morning, and at 9:30 a.m., there’s a lecture on the basics of customer service where teachers cover topics like sales strategies, prospecting methods, and so much more. Then, there’s another class at 10:45 a.m., where kids learn about different types of customers and ways in which they can serve them effectively. What makes it even better is that each week has its own theme so that your child doesn’t get bored while learning new things every day!

With SayPro Course SAQA 114974 applied skill credits (NQF 02), your kid will be able to contribute towards his community with pride as he becomes one of its future leaders who can take care of clients with ease and grace!