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SayPro Online Course SAQA 11516667690
Associated Assessment Criteria for Exit Level Outcome 1: The need for planning in an organization is explained. The different leadership styles are described. The need to organize people to work effectively is understood. The need to control processes in the workplace is understood. The inter-relationship between the organization, communities and the environment is comprehended. The […]
Description
Associated Assessment Criteria for Exit Level Outcome 1:
The need for planning in an organization is explained.
The different leadership styles are described.
The need to organize people to work effectively is understood.
The need to control processes in the workplace is understood.
The inter-relationship between the organization, communities and the environment is comprehended.
The basic function of individuals within an organization is understood.
The need for teamwork in the workplace is explained.
What motivates individuals is understood.
The importance of management of self is described.
Associated Assessment Criteria for Exit Level Outcome 2:
The classification of items as income or expenses is clearly demonstrated.
The essential financial statements are described.
There is an awareness of what comprises a basic set of books.
The impact of pricing is explained.
The necessity of budgeting is explained.
An example of a budget is compiled.
Associated Assessment Criteria for Exit Level Outcome 3:
The practice of management is demonstrated by the provision of examples of management principles and explanation of their application in a work environment.
A Case Study is analysed into its component parts, the various elements prioritized and solutions provided to the main issues in the study.
The requirements of management within a particular context of the learner’s working environment are adequately described.
The Case Study tool is compared with real working experiences and evaluated against these.
A logical analysis, prioritization, evaluation, solutions proposal and implementation plan is presented.
Clear understanding is demonstrated in the practice of general management planning, leading, organizing and controlling a wide variety of resources, compared with practices such as good time management, team work.
Efficiency and waste reduction as required in an operational environment.
Examples of a project management flow chart are presented.
Associated Assessment Criteria for Exit Level Outcome 4:
The basic types of legal situations are illustrated with an acknowledgement as to when these should be appropriately referred to professional legal counsel.
The basic law of contract is explained with examples applicable to the work situation.
The common law of purchase and sale is clearly understood as exemplified by reference to consumer rights and supplier obligations.
The main points of the Basic Conditions of Employment Act and the Labour Relations Act are listed.
The difference between an agency, a franchise and a licence are demonstrated.
The differences in registration of proprietory organizations, joint ventures and partnerships as well as close corporations are tabulated.
The laws of negotiable instruments are presented.
The basic laws of insurance, securities and insolvencies are explained by the learner.
Associated Assessment Criteria for Exit Level Outcome 5:
Micro-economic issues should be explained with examples of topical situations given.
The relationship between raw materials, the processing thereof, the costing, waste reduction, health and safety are described.
Examples of the impact of good and bad micro-economic decisions are supplied.
An appreciation of the upfront cost relative to the project or line of business being considered, is demonstrated.
The needs of a particular sector of operation are highlighted.
A fundamental understanding of the laws of advantage to trade are understood.
The monetary system is described in terms of capital investment, income and expenditure.
The differences between operating under market related prices, planned and mixed economies are shown and compared.
The allocation of capital for plant and equipment, human resources for management and operations, as well as working capital for daily operations is explained.
The basic economic systems are described and the fundamental differences are explained.
The importance of aspects such as cash flow, poor marketing and pricing are highlighted in examples of failed economies.
An appreciation is demonstrated of supply and demand and the importance of appropriate pricing to cover resources and operations.
The concept of fair market pricing is understood and the implications of non- adherence are explained.
Demand and supply fluctuations are related to economic circumstances with examples.
Micro, Small, Medium and Large enterprises are described and compared. The nature of a family business is provided.
Profit margins are described and compared.
Examples of direct and indirect costs are provided in a table.
Profit maximization is related to current economic conditions, the cost of materials and processing and typical consumer reaction to elevated prices.
Economies and diseconomies of scale are explained with examples.
The fundamental differences between business to business, business to consumer and services marketing are explained by naming types of businesses in each sector.
The impact of no competition and high competition on a market segment are discussed.
The impact of a monopolistic environment is compared with examples to the equilibrium established in a free market sector.
Factors impacting on wage levels are tabulated.
The positive and negative aspects of trade union influence are presented and discussed.
The key local factors affecting microeconomic conditions which have an influence on the operation of a South African company are described.
Associated Assessment Criteria for Exit Level Outcome 6:
A brief history of IR/LR in South Africa is presented.
The key laws pertaining to labour relations and employment in SA are listed with the main points described.
The influence of shareholders, management, employees and customers on labour relations practices in SA is understood.
The use of collective bargaining to bring labour related issues to the attention of management in a orderly fashion is explained.
The manner in which conflict and dispute management is typically resolved in South African organisations and within the South African environment is described.
The correct process to register a conflict is detailed.
The different types of structures used in handling disputes in the work place are tabulated.
The important role of the CCMA and the appropriate process to engage with the CCMA is demonstrated.
The main acts and the key points affecting HR management are tabulated.
The role of outcomes based education is described with reference to the roles of the regulatory bodies in skills development.
Associated Assessment Criteria for Exit Level Outcome 7:
The importance of marketing is described in creating awareness and establishing ongoing relations with customers or clients.
The manner in which an organization capitalizes on opportunities and handles threats to the business or brand is explained with examples.
A template of a marketing plan is presented with a brief explanation of what should be included under each heading. This should include identifying what will be measured and how in order to determine the results of the marketing plan once implemented.
The position of the product in its lifecycle is explained in terms of the degree of marketing investment.
Products are placed in the correct quadrants of the BCC matrix illustrating an understanding that new products require investment and more mature products require lower maintenance whilst generating good profits.
Within a given market the idea of market share between competitors should be described.
The principle of 20% of customers providing 80% of profit is described with examples.
The impact of culture, gender, age, race, religion and other factors on the typical behaviour of consumers is described with examples.
The difference between the expectations of the consumer and the benefits of the product or service are described and suggestions made as to how the larger gaps can be filled.
Examples are given of companies that focus on high investment to more than meet market expectations as compared with products and services delivered at minimum cost in order to meet basic requirements.
A model of a pricing plan is presented together with the explanation of the strategy adopted.
Examples are given of products and services that are sold direct to he end user and these are compared with those sold via a wholesale and retails process.
A plan is presented as to how a product or service will be distributed to different geographical sectors.
The difference between primary and secondary market research is explained.
The value of good intelligence about competitors in the same market segment is illustrated.
The impact of multiple markets on the resources of an organization is discussed with reference to resource planning.
Associated Assessment Criteria for Exit Level Outcome 8:
The basic practice of a business information system compared with a computer based system are tabulated.
The uses of business information systems in an organization are listed and the value of each to the business is explained.
Different electronic computer systems are listed.
Examples of business software and their typical applications are provided.
The importance of data management systems and their applicability in business situations are described and evaluated.
Different types of telecommunication systems are described with examples.
Management Information Systems and their applications are clearly understood.
The use of technology in gathering and analyzing market intelligence is demonstrated.
The speed of technology developments and the impact on the life cycle of systems is described in 5 phases.
Methods of protecting information are described.
An appreciation of the ethical use of information together with permission legislation is demonstrated.
Associated Assessment Criteria for Exit Level Outcome 9:
The fundamental roles of credit department operations, credit control and structures are listed.
A credit and collection policy is drafted.
The methods of assessing risk of a client or group of consumers are given.
Procedures for training staff in account collection are described in a policy document.
The specific requirements for credit control for export sales are listed.
The necessity and administration of export insurance is described.
The main points of the Prescription Act are presented.
The regulations pertaining to retention periods of documentation are correctly described.
Legal procedures for the collection of debt are explained.
The essential practices of insolvencies and organizations placed under judicial management are understood and knowledge of the liquidation and sequestration procedure is demonstrated.
Associated Assessment Criteria for Exit Level Outcome 10:
The different aspects of organizational behaviour are described with reference to the impact of them being managed extremely well, averagely and poorly.
The typical types of employee behaviour are described as is the importance of management of diversity in a team.
A comprehensive explanation of conflict management in a South African context is provided.
A description of the typical policies and procedures relating to the development of life skills is given.
The importance of skills development and the impact on the organization and the efficiency of its services delivery is described.
Associated Assessment Criteria for Exit Level Outcome 11:
A description of the application of business statistics and the uses thereof in decision-making is described.
The different methods of analysis of quantitative information are described.
Descriptive statistics methods and their measures are explained and examples given.
The extension of statistical results into the probability of future situations is understood.
A typical distribution curve is illustrated with reference to a business application.
The method of appropriately testing a hypothesis is described with reference to a business application.
Associated Assessment Criteria for Exit Level Outcome 12:
The typical elements of operational management such a raw material acquisition, manufacturing processes, logistics management, health and safety are comprehensively described.
An organogram is presented showing the relationship between operations management, financial management, human resources management, IT management and marketing and sales in an organization.
Measures that affect performance together with the industry benchmarks are discussed.
The optimization of waste management, production efficiency and quality assurance are related to the profitability of the company.
The importance of planning for just in time material sourcing to enable efficient production is demonstrated.
Flow charts are drawn showing the key steps in the production process and the critical control points are indicated.
The application of process control in a service industry is compared with a production environment.
The different methods of planning and scheduling are understood.
A comprehensive description of the logistics process and the management thereof is detailed.
A knowledge inventory management and control is demonstrated.
Associated Assessment Criteria for Exit Level Outcome 13:
The basic practices of cost and management accounting are described.
Examples of a typical income statement showing the various entries are shown in tabular format.
The difference between the different kinds of costing are briefly described.
A graph is presented showing cost volume, profit analysis and break even points.
Types of capital expenditure are compared.
An example of a typical budget if presented.
The basic method for assessing depreciation is described and some examples are given.
The fundamental difference between the absorption costing system and the variable costing system is explained.
Different types of macro economic output are described.
Production in South Africa is compared with other Southern African countries.
The flow of national income and how this affects the economy is analysed.
The degree of saving in South Africa is compared with consumption.
The multiplier effect is explained.
The major elements of the economy that are under government control are described.
Boom and recessionary situations and their impact on the economy are compared.
The value of the consumer price index is explained.
The causes and impact of inflation are explained.
The relationship between levels of employment and unemployment on living standards and growth of the economy, is discussed.
Methods of measuring economic growth including GDP are described.
The relationship between population size and growth, and the economy, is contrasted in developed and developing countries.
Importance of imports and exports and the effect on the balance of payments is described.
The main types of tax applied to businesses in South Africa are detailed.
The rate of exchange against overseas currencies and the impact of sudden fluctuations is clearly understood.
The South African economy is described in relation to freedom of economic trade and government protectionism.
The key areas of macro economic policy are tabled.
Integrated Assessment:
The modules in the qualification lend themselves to a variety of assessment methods e.g. knowledge tests (essays, short questions, and multiple choice questions), assignments, presentations using technology and oral presentations. Formative assessments will logically be implemented at critical points within each module and summative assessment should be conducted at the end of each module. Because the structure of the qualification includes electives, a set of final summative assessments are required to accommodate fundamental, core and the appropriate elective modules. The SAIM conducts the final summative assessment for each module.
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