SayPro Online Course SAQA 11516648635

Description

1.1 Identify and solve quality management problems in which conclusions display responsible decision making
1.2 Explain the concept of `fitness for purpose` and stakeholder interests
1.3 Identify opportunities for reducing costs and customer dissatisfaction
1.4 Explain the process of measuring and comparing products and services against competitors

2.1 Explain the use of statistical process control techniques to reduce process variability
2.2 Describe and explore the various types of control charts and their specific uses
2.3 Explain the concept of six-sigma in process capability
2.4 Identify product acceptance based on quality principles such as fitness for purpose, conformance and customer specification
2.5 Critically evaluate non-conforming products in a manufacturing environment

3.1 Define quality assurance
3.2 Explain the concepts and principles of quality auditing
3.3 Define the preferred practices in the development of quality information systems
3.4 Explain the concepts of quality assurance systems

Integrated Assessment:

In the assessment strategy as a whole, evidence must be demonstrated through case studies, problem-solving assignments and projects, and should reflect practical and reflective competence. The integrated assessment needs to have the following characteristics:

Ongoing research to keep abreast of changes in the quality management sector, in terms of the requirements of business
Each learner must complete at least eight workplace related assignments and examinations during the programme
During the programme learners may hand in preliminary assignments that will be assessed according to the assessment criteria determined by the College. Assignments not meeting the assessment criteria will be returned to the learner with comments relating to the necessary improvements for final assessment
After improvements have been effected the learner will hand in final assignments for assessment
A portfolio of all training material used is kept and reviewed on at least an annual basis
Learners are accountable for self-evaluation exercises at the end of each module for the duration of the learning programme
The College makes use of continuous assessment. This mechanism ensures that learning does take place and that knowledge was imparted in the previous module. Evaluation is conducted through short tests, presentations, assignments and examinations.