SayPro Program Management–

Responsibilities

• Establish and manage Smile Train partnerships and grant recipients for their administrative needs to ensure that programs are aligned with Smile Train’s overall goals, mission, priorities, and policies.
• Work closely with existing and new partners to accelerate the number of sponsored cleft surgeries and comprehensive cleft care whilst maintaining the safety and quality protocols mandated by the Medical Advisory Board/Council.
• Develop and implement an annual budget and long-term and short-term action plans to reach as many cleft-affected children as possible with cleft treatment, as quickly as possible, in the most cost-effective manner, whilst maintaining high standards of safety and quality. Submit the budget for regional review and, once finalized, implement the same in the best possible manner.
• Within the framework of the approved budget, draw up operational plans with measurable targets, specific checkpoints, and clear financial commitments.
• Plan and actualize training for medical professionals involved in cleft care in the country.
• Institute suitable business processes and necessary control mechanisms for the continual monitoring of financial, programmatic, and medical targets
• Receive, review, and analyze all grant requests from local stakeholders and carry out “due diligence” as required
• Ensure all operations are legally and financially transparent and in compliance with all local laws and laws of the U.S. that apply to local business practices.
• Lead efforts to share Smile Train’s global messaging locally and help to build the brand and awareness of Smile Train programs in the country.
• Capture and share stories, images, and videos that help to tell Smile Train’s story and that could be used across the organization to further Smile Train’s mission
• Build and nurture the ‘Smile Train’ brand, developing an image of a focused, committed, ethical and caring organization upholding and furthering ‘best practices’ in cleft care, to this end, develop and maintain effective communications with all key external constituencies, e.g medical professionals, social and voluntary organizations, government functionaries, media, patients/guardians.
• Implement Smile Train national and global initiatives within the assigned area.
• Be the local representative and spokesperson for Smile Train, and the ‘eyes and ears in the country. Speak up, when and where necessary, about the organization’s aims, values, and practices; keep track of cleft-related issues and developments and share this feedback internally and with partners.
• Ensure the safety of patients and quality of cleft surgeries is 100% through regular safety reviews of our partner hospitals and training.
• Keep the Program Director continually informed through periodic reports on major developments, key issues, and progress against agreed goals.