SayPro Sr. Management of Monitoring and Evaluation

Water For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.

POSITION OBJECTIVE:

The Senior Manager of Monitoring and Evaluation leads the global monitoring and evaluation (M&E) processes that drive adaptive planning and results in organizational accountability for achievement of our mission and strategic targets. This includes the global MEL framework, in addition to development and implementation of the Results Framework for Water For People’s ambitious Destination 2030 (D30) strategy and alliance. The Senior Manager of Monitoring and Evaluation also ensures technical support is provided to country programs on M&E activities as the organization continues to decentralize Monitoring, Evaluation and Learning (MEL) functions and as country teams prioritize the strengthening of national water, sanitation, and hygiene (WASH) monitoring systems. The Senior Manager of Monitoring and Evaluation will provide technical expertise and approve or support all ongoing and new M&E activities including the MEL Framework, D30, and impact evaluations. This position closely supports the Learning functions across the organization with monitoring and evaluation information and strategic thinking. As the organization grows, it is also essential for this position to continually identify opportunities for increased efficiency, sustainability, and scalability of the M&E functions.

The Senior Manager of Monitoring and Evaluation demonstrates trust and teamwork in all aspects of Water For People business; leads all aspects of our monitoring and evaluation program; provides exceptional internal and external leadership; and guides, supports and communicates in an open and honest manner.

ESSENTIAL JOB FUNCTIONS & DUTIES:

• Lead and support global monitoring and evaluation across the organization including direct management of two or more regional M&E managers
• Support development of the results framework of the Destination 2030 Alliance with IRC (and potentially others in the future), and contribute to updates in future years as needed
• Lead quality assurance/quality control for centralized and decentralized M&E functions
• Research and develop appropriate databases and systems need to support efficient M&E functions
• Collaborate with members of the Strategic Advisory and Accountability and Influence teams to support all new M&E needs and technical input
• Provide strong and constant support to the learning priorities of the organization
• Promote evidence-based decision making at all levels, from designing specific programmatic approaches within a country to influencing long-term strategic planning processes
• Develop organizational evaluation agenda that will provide adaptive management support to country programs
• Build team with capacity to offer technical assistance all country M&E or MEL staff
• Support capacity building of all MEL staff globally
• Design monitoring methodology and instruments
• Design data collection tools institutionally related to all program work
• Manage relationships with Akvo and mWater
• Develop institutional plans for external evaluation of programmatic progress towards everyone and forever goals
• Work to develop new evaluation opportunities that assess the Everyone Forever model and specific pilot projects that lead towards learning and improvement of implementation.
• Collaborate with global advisors to develop and implement M&E tools to support work in systems finance, climate, water resource management, and sanitation market systems development.
• Collaborate with various partners including those with Agenda For Change to harmonize monitoring approaches across partners and governments
• Lead rollout and training of ArcGIS to expand monitoring program to include mapping and spatial analysis
• Guide and support Country Programs with implementing all aspects of monitoring, including data collection and analysis
• Train global staff on monitoring technology, methodology, instruments, and analysis
• Support Country Programs with embedding monitoring with local institutions, including governments
• Maintain monitoring and evaluation training materials and documentation
• Work with Information Technology department to manage and troubleshoot monitoring technology used in country
• Provide technical guidance to country programs on integrating equity and inclusion (E&I) considerations into annual monitoring processes and support ad hoc evaluations and E&I validation studies
• Ensure the preparation of material covering areas of monitoring and evaluation in preparation for annual reflection workshops

Regional and Country Support

• Collaborate with Regional Leadership Teams to implement the global MEL framework and Destination 2030 results framework in the Latin America, Africa, and South Asia regions
• Ensure collaboration with regional teams to facilitate operational planning processes that are based on data and result in adaptive management
• Ensure collaboration with regional teams to coordinate organizational impact reporting
• Collaborate with SAA team and regional teams to help coordinate organizational strategy efforts at regional and country levels
• Ensure technical support is provided to country programs on program design and MEL frameworks during the pursuit and implementation of in-country funding opportunities, as requested
• Ensure high-level support to country-led efforts to embed service level monitoring and system strength assessments as part of national impact initiatives
• Ensure establishment of community of practice of MEL professionals across countries and regions

Support to Donor Impact Team and External Influence

• Support the development of funding proposals for specific research opportunities to enable innovation in monitoring, research, GIS or evaluation of programmatic work**
• Support Donor Impact Team with varying M&E requirements associated with different types of funding partners including foundations, individuals, corporate partners, and institutional donors
• Provide support to Donor Impact team in developing tools needed to sell Everyone Forever**
• Support country programs and grant managers in harmonizing specific grant requirements with Water For People’s monitoring framework
• Consult on development of monitoring technology and features including software, data collection tools, database tools and others as needed
• Support the technical and programmatic development, roll out, and data ingestion for current and future versions of the Everyone Forever Tracker
• Share monitoring best practices with other sector players

Supervisory Responsibilities

• Set goals and priorities and conduct performance reviews for direct report
• Review and approve timesheets, time off requests and monthly expense reports
• Train data professionals, volunteers and country program staff involved in any aspect of management of monitoring data
• Follow organization policies and ensure compliance
• Lead regular meetings with M&E personnel and direct reports

EXPERIENCE, KNOWLEDGE & SKILLS REQUIRED:

• Bachelor’s degree in International Development, Water, Sanitation and Hygiene (WASH), Public Health, Statistics, Data Analysis or relevant field is required. Master’s degree preferred
• At least 10 years of progressively responsible work experience of which at least 5 years should be in managing MEL activities for international organizations is required
• Experience working with remote and multicultural teams is required
• Experience designing/supporting programs or systems routed in adaptive management
• Experience designing MEL systems from idea stage to implementation required
• Experience leading participatory processes spanning multiple cultures and contexts
• At least two years of WASH experience in a developing country desirable
• The ability to handle rapid changes in a fast-paced, global environment, respond to new business requirements through the innovative implementation of best business practices
• Work with a diverse team comprising of business professionals, international staff, and water and sanitation technologists
• Ability to influence through engagement rather than through direct authority
• Proficient in Microsoft 360 products, including Teams and Excel and other appropriate software packages is required
• Proficient in additional MEL Software such as R, Stata, NVIVO, etc.
• Excellent communication skills, both written and oral presentation
• Experience in relationship management, with internal and external partners and institutional donors
• English language fluency required
• Advanced Spanish language skills highly preferred

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Ability to travel up to 15% of the time domestically and internationally (including to developing countries where travel is rugged)
• Ability to work outside typical offices hours at times to collaborate across multiple time zones
• This position has the option to work from an office or remotely in one of the following countries where Water For People is present: Guatemala, Honduras, India, Malawi, Peru, Rwanda, Uganda, the United Kingdom, or the United States. Candidates must be a citizen or legally authorized to work in the country they live in
• Water For People will not support remote work from other countries besides those listed above and from the following states: NY, NJ, WA and CA

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Applications will be evaluated on a rolling basis; for earliest consideration submit your application by May 13TH.

Salary Range:

US anticipated salary range: $61,500 – $85,000 per year. (If based outside the US an equivalent country market – based salary will be determined)

Benefits:

Benefits are one of the ways we encourage healthy living for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind, and social well-being. To that end, we provide a global EAP and Telehealth benefit to address your holistic health. Healthy living also includes financial wellness tools including, digital tools, classes, counseling, paid time off and generous retirement savings plan**. If the position is based outside the US, benefits will be dictated by the country in which the selected candidate is located.**

Water For People cannot provide immigration sponsorship for this position.

Water For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and in our supply chain and to having a drug-free workplace. During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency, this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection and hiring processes including important policies regarding employee conduct.

Water For People is an equal opportunity employer who is committed to creating a culture of justice, equity, diversity, and inclusion in our workplace. Water for people strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this—regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.

Our commitment ensures that we:

• Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges.
• Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, supported, and valued.
• Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities.
• Have diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission to develop high-quality drinking water and sanitation services are available to Everyone Forever.