SayPro National Credit Legal and Complaints Advisory

? Effectively dealing with general and debt counselling complaints in accordance with the National Credit Act. ? Assessing investigation reports and advising on enforcement action to be taken. ? Preparing and presenting cases at the tribunal and/ courts. ? Provision of legal advice on specific issues related to the National Credit Act and other related legislation. ? Carrying out external communications and presentations related to the National Credit Act. ? Attending meetings with external parties on behalf of the department. ? Drafting agreements, memoranda and legal briefs on behalf of the department and the NCR as and when required. ? Research into issues and topics relevant to the NCR within the credit market. ? Providing training to internal staff on the National Credit Act, court decisions and related pieces of legislation. Knowledge: ? National Credit Act. ? Legal/court procedures. ? Complaints resolution processes. Skills:? Drafting and advocacy skills.