SayPro HR Support Back Office Consulting Service

Médecins Sans Frontières, an international medical humanitarian association founded in 1971, provides medical assistance to populations whose lives are threatened: mainly in cases of armed conflict, but also epidemics, pandemics, natural disasters, or exclusion from care.

MSF WACA (West and Central Africa) was created in 2019 and aims to bring a change in the dynamics of the MSF movement. WACA is driven by doctors and humanitarians of MSF from West and Central Africa who wish to be heard, to contribute and above all to proactively assume responsibility for the humanitarian mission of the organization. WACA reflects an identity of humanitarians, an aspiration for MSF, a truly inclusive movement of people who share the values of empathy for others. Its strength is based on associative fiber is amplified by concrete operational objectives.

We Are Looking for:

HR Support Back Office

: Operational

Direct Manager: Head of HR Operations

MSF Interactions: MSF Sections Partners

Working %: 100%

Based in: Abidjan

Mobility: Field Visit 40% of the time

Type of Contract: Fixed Term Contract until June 2023

Position to be filled: as soon as possible

JOB DESCRIPTION

Mission

The HR Support back office is in charge of defining, implementing tools and HR policies for the WaCA missions aligned with the HR objectives.

This includes development and improvement of tools and reports, working on the policies and guidelines, and support on deployment and capacity building of the field HR Teams. To that end, he/she interworks with third parties (HR platforms) for to ensure coherence and integration of the other systems.

He/she supervises the Field HR Information System and the HR Forecasting tool that will be selected by MSF WaCA.

Main SayPro

Processes and procedures:

• Analysis, simplification and sharing of the current tools, policies, and procedures with a view to be adapted to field operations.
• Set up the standard report formats for project, coordination, and field visit purposes.
• Work on a WaCA HR guideline and follow the standardization at country level.
• Review existing HR tools in the movement as well as associated user manuals and make proposals with adjustments if necessary for better agility.
• Analyse regularly data from the field (report, monitoring of indicators, fundamentals) and give technical advice and appropriate recommendations.
• Work in close collaboration with the Digital transformation to facilitate the digitalization of HR tools
• Steer the general strategy for the field HR Information Systems as well as Data and reporting within WaCA HR.
• Be the focal point for all technical questions related to HR Administrative management (Homere, HR Forecasting tool, compliance with legal framework, compensations etc.)

Human Resources:

• Supervision and focal point in discussing training opportunities (Welcome to MSF, Field HR Training) with the other OCs
• Brief the field HR teams on the use of the different tools, guidelines, policies and debrief them at the end of their assignment
• Creation and animation of HR modules of various MSF trainings if needed

Other:

• Contribute actively to any transversal project when requested by the HR Op
• Can represent the WaCA HR operations in working groups and HR platforms,
• Can support the field team in emergency mission deployment of filling temporary a gap

Qualifications

Training in Management / Administration / HR

Training in Labor Law is considered as an value

Professional required

• Minimum of 2 years of professional demonstrated in Human Resources Management
• More than 3 years MSF field with HR responsibilities (field or coordination)
• An in the development of tools / policies / guidelines is considered as an value

Essential Skills

• Autonomy, professional rigor and ability to manage his stress
• Good knowledge of HR tools, policies, guidelines
• Proven track record of managing HR Information Systems, HR Forecasting tool
• Attention to details, strong analysis, and synthesis ability
• Strong organizational skills with of managing multiple tasks
• Commitment for association and humanitarian action
• Flexibility and cultural awareness
• Ability to manage a significant workload
• Ability to communicate efficiently with others
• Proactivity and be solution oriented

Soft Skills

• Creativity
• Ability to think out of the box
• Kindness and active listening
• Cross-functional oriented
• Innovation ability
• Team spirit

Languages

French and English (expert knowledge)

Computer Skills

• Proficiency and knowledge in computers and Microsoft office (Excel, Word, PowerPoint, …)
• Knowledge on MSF HR information systems (Homere) is considered as an asset

Deadline: 11^th May 2022 Only shortlisted candidates will be contacted