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SayPro Information and Communication Technology Management —
SayPro
- ICT Strategic Management . Plans, implements, directs, and monitors the integration of new technologies into the infrastructure. .
- Advise management on the competitive or financial impact trends and issues in the IT industry, including latest technologies and the impact relevance to business organisational strategy.
- Participate in strategic and operational governance processes in support of the senior management team.
- ICT Infrastructure Management.
- Oversees the effective delivery of computer operations and production support, system and database administration, network operations, PC/desktop support, and customer service.
- Oversee the technological infrastructure (network and computer systems) in the organization to ensure optimal performance.
- Accountable for the implementation and support activities regarding 3rd party applications.
- Ensure development, implementation, and maintenance of all policies related to ICT services, including, distribution and asset management.
- Manage, monitor and evaluate the company’s software and hardware assets to ensure that all compliance and legislation is adhered to.
- Management of SLAs with service providers to ensure that uptime of environment is maintained at expected levels.
- Management of departmental budget and costs to ensure that the company’s financial targets are met and sustained.
- Management of ICT Cyber Security and Business Continuity .
- Manage the Authoritys information security programme.
- Manage information risk management.
- Support executive and senior management to achieve information security goals.
- Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
- Manage and provide oversight for the implementation of an ICT security strategy and disaster recovery plan that minimizes the risk of data loss and breach of privacy.
- Project Management .
- Design and development of project management toolkits.
- Reporting project management progress.
- Plan the implementation of new systems and guide IT professionals and other staff within the organisation.
- This will include the implementation of the Protection of Personal Information (POPI) Act.
- Administration and Reporting.
- Ensure that all the components SOPs are implemented and reviewed as and when required.
- Ensure the timeous and accurate collation of all QPR performance indicators.
- Ensure the timeous submission of all QPR evidence and reporting templates.
- Facilitate the Internal audit process for the component.
- Facilitate the External audit process for the component.
- People management for Component.
- Ensure relevant measures are in place for the sub-component to deliver on its mandate.
- Ensure staff development and performance management are taking place.
- Ensure WCLA policies and practices are implemented within sub-component.
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