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SayPro Build Communication Into Your M&E System

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Do not hope or expect that someone else in the project will communicate M&E findings. Plan for it from the onset. In Ghana, a workshop was organised with different M&E actors in order to develop a flow chart for the routing of M&E information from the grassroots level up to project management. The flow chart identified and offered solutions to communication bottlenecks in the M&E system, plus it identified who was responsible for the different information flows and established necessary frequency and deadlines for report submission. By discussing and planning for these communication issues, the M&E system was more likely to operate smoothly (see Box 6-17).

Box 6-17. Information flows in Zimbabwe’s SISP ensures feedback, action and accountabilityInformation on the indicators from all the irrigation schemes is fed into annual plans. In turn, these scheme-level annual work plans and budgets feed into the district-level planning process, and the outputs of which are used to plan at the national level. Although the provincial level is not involved in SISP monitoring, it will receive information about activities per component in the form of progress reports. Once the information has been synthesised at the national level, the findings will be communicated back to the districts and to the schemes, first in the form of changed or consolidated priorities and work processes (feedback and action) and then in the form of newsletters at the scheme level (feedback).Not only do members of individual irrigation schemes learn about their own progress through M&E, but they are also able to view the data related to other schemes and so can compare their own performance. In addition, receiving information on the institutional performance of SISP is critical. These types of feedback ensure that the stakeholders remain accountable for their actions.

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