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SayPro Decision Support Systems
A Decision Support System can be seen as a knowledge based system, used by senior managers, which facilitates the creation of knowledge and allow its integration into the organization. These systems are often used to analyze existing structured information and allow managers to project the potential effects of their decisions into the future. Such systems are usually interactive and are used to solve ill structured problems. They offer access to databases, analytical tools, allow "what if" simulations, and may support the exchange of information within the organization.
Functions of a DSS
DSS manipulate and build upon the information from a MIS and/or TPS to generate insights and new information.
Functions of a DSS in terms of data processing requirements | ||
Inputs | Processing | Outputs |
Internal TransactionsInternal FilesExternal Information? | ModellingSimulationAnalysisSummarizing | Summary reportsForecastsGraphs / Plots |
Some examples of DSS
- Group Decision Support Systems (GDSS)
- Computer Supported Co-operative work (CSCW)
- Logistics systems
- Financial Planning systems
- Spreadsheet Models?
The role of DSS
- Support ill- structured or semi-structured decisions
- Have analytical and/or modelling capacity
- Used by more senior managerial levels
- Are concerned with predicting the future
- Are effectiveness oriented?
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