A good communication strategy can generate more support and interest in your project – it is worth the investment. Box 6-18 lists some elements that made the communication strategy of the Maharashtra Rural Credit Project in India a success. They include professionally prepared presentations of progress and constraints, which were used with positive results at high-level meetings. Investment is not only in terms of producing effective outputs but also in project-based capacities (see Box 6-19).
Box 6-18. Linked and complementary M&E documentationCommunication in the Maharashtra Rural Credit Project in India included these complementary ways of reporting on self-help groups (SHGs).
- A pictorial self-monitoring system for self-help groups helped in monthly and annual monitoring. The system was composed of a three-category ranking system to be used for 16 indicators – ranging from the quality of meeting preparations, to repayment records, to collective decision-making.
- The district reports captured process issues in the formation of village development committees and the SHGs.
- The National Bank for Agriculture and Rural Development produced a newsletter that provided information on the progress of the SHGs at the district and overall-project levels.
- The analysis of the project’s progress was presented at high-level meetings and included clear and understandable graphic representation of the trends.
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Box 6-19. Production manager is recommended to support appropriate communication strategy in ZambiaThe communication strategy recommended a production manager for the Zambian District Development Project for:
- messages to be translated into languages and formats well-suited for the target audience(s) in a timely manner;
- a labour-intensive and time-consuming process to move communication ideas (text, images, concepts, etc.) into products, field testing and quick dissemination;
- interactive, transparent communication flows.
This strategy necessitates a production manager who:
- has experience in developing participatory communication materials and methods;
- understands the strengths and weaknesses of these materials and methods;
- has extensive experience with a wide variety of vendors, from printers to graphic artists to photography studios;
- will work closely with the technical person in the project support unit and coordinate the process of moving the materials from their raw stage to the final product.
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