SayPro IT Infrastructure Management

About the position

IT Infrastructure Manager The infrastructure manager is responsible for providing the strategic direction for the infrastructure function on a group level. You will lead the development of infrastructure strategy and architecture standards and procedures for the organisation.
Together with the CIO, systems admin engineer and third-party service provides you will provide a reliable a highly available server and network infrastructure service to users.

Infrastructure Manager Responsibilities:
Responsible for managing overall IT day to day operations to improve infrastructure costs, performance and end user satisfaction.

• Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations
• Ensure system performance and SLA’s are met
• Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands
• Implement IT continuous improvement programs
• Lead IT asset management team to ensure assets full lifetime cycle value is achieved
• Manage strategic relationships with key IT product and service providers
• Provide in depth technical expertise for both tactical and operational initiatives
• Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications
• Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
• Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness
• Analyse and predict trends and develop long range plans designed to maintain cost effectiveness
• Participate in IT strategy planning activities
• Responsible for designing and troubleshooting the European part of the groups global network of IT services to meet the functional objects of the business
• Develop the reporting for vendor performance in areas that include quality, capacity, systems and responsiveness
• Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks
• Work closely with project team members line managers for time allocation and prioritisation
• Manages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needs
• Participate in the budget process

Infrastructure Manager Skills:

• At least 5 years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations.
• Experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration
• Strong management and people development skills
• Understanding of ITIL practices
• Ability to think logically and demonstrate strong analytical and problem-solving skills
• Ability to manage internal and external projects from inception to completion
• Expertise in setting and managing customer expectations
• Skill in conceptualising creative solutions as well as documenting them and presenting them to senior management
• Strong knowledge and understanding of business needs with ability to establish and maintain a high level of customer trust and confidence
• Ability to develop and deliver projects using leading edge technologies
• Experience implementing packages and working with vendors
• Excellent oral and written communication skills
• Strong knowledge of VMWare / Veeam and Azure
• Proven experience managing a Microsoft technology stack

To apply, please send your updated CV and supporting documentation to [Email Address Removed]

Desired Skills:

• Oversee IT operations
• Staff management
• risk managment
• SLA
• network design
• database administration
• system programming
• VMWare
• Veema
• Azure
• ITIL
• architecture design

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Degree