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SayPro Appeal Policy

R35,899.00
South African rand (R) – ZAR
  • United States dollar ($) – USD
  • South African rand (R) – ZAR

Appeals & Disputes The candidate has the right to appeal against assessment decisions or practices they regard as unfair. An Appeals and Disputes procedure is in place and communicated to all assessment candidates in order for them to appeal on the basis of: Unfair assessment Invalid assessment Unreliable assessment Unethical practices Inadequate expertise and experience […]

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Description

Appeals & Disputes

The candidate has the right to appeal against assessment decisions or practices they regard as unfair. An Appeals and Disputes procedure is in place and communicated to all assessment candidates in order for them to appeal on the basis of:

  • Unfair assessment
  • Invalid assessment
  • Unreliable assessment
  • Unethical practices
  • Inadequate expertise and experience of the assessor

Appeals have to be lodged in writing (Candidate Appeal Form) & submitted to ICT internal moderator within 48 hours, following the assessment in question. The moderator will consider the appeal & make a decision regarding the granting of a re-assessment. The learner will be informed about the appeal outcome within 3 days of lodging the appeal. Should the learner not be satisfied with the internal appeal outcome, the learner will be advised of the right to refer the matter to the SETA ETQA.

By clicking complete the learner confirms that they understand their rights to appeal and the appeal process.

For more information send SayPro an email to info@saypro.online

Give SayPro a call at + 27 84 313 7407 or WhatsApp SayPro at + 27 84 313 7407

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