|
ID |
UNIT STANDARD TITLE |
PRE-2009 NQF LEVEL |
NQF LEVEL |
CREDITS |
Core |
7738 |
Clean and restock drinks machines/equipment |
Level 2 |
NQF Level 02 |
1 |
Core |
7735 |
Clean and store glassware |
Level 2 |
NQF Level 02 |
1 |
Core |
7793 |
Describe layout, services and facilities of the organisation |
Level 2 |
NQF Level 02 |
1 |
Core |
7801 |
Describe the sectors of the Hospitality, Travel and Tourism Industries |
Level 2 |
NQF Level 02 |
2 |
Core |
7612 |
Handle and dispose of waste |
Level 2 |
NQF Level 02 |
1 |
Core |
7608 |
Handle and store cleaning equipment and materials |
Level 2 |
NQF Level 02 |
1 |
Core |
7799 |
Maintain a safe working environment |
Level 2 |
NQF Level 02 |
2 |
Core |
7829 |
Handle and record refunds |
Level 3 |
NQF Level 03 |
2 |
Core |
7860 |
Introduce new staff to the workplace |
Level 3 |
NQF Level 03 |
1 |
Core |
7796 |
Maintain a secure working environment |
Level 3 |
NQF Level 03 |
1 |
Core |
7820 |
Operate a payment point and process payments |
Level 3 |
NQF Level 03 |
3 |
Core |
7740 |
Prepare and clear areas for table service |
Level 3 |
NQF Level 03 |
1 |
Core |
7745 |
Provide a carvery/buffet service |
Level 3 |
NQF Level 03 |
2 |
Core |
7744 |
Provide a table drink service |
Level 3 |
NQF Level 03 |
4 |
Core |
7742 |
Provide a table service |
Level 3 |
NQF Level 03 |
2 |
Core |
7750 |
Serve bottled wine |
Level 3 |
NQF Level 03 |
3 |
Core |
7844 |
Contribute to the identification of short term supply needs |
Level 4 |
NQF Level 04 |
1 |
Core |
7821 |
Develop self within the job role |
Level 4 |
NQF Level 04 |
3 |
Core |
7869 |
Maintain a preventative maintainance programme |
Level 4 |
NQF Level 04 |
3 |
Core |
7846 |
Maintain the cleaning programme for own area of responsibility |
Level 4 |
NQF Level 04 |
2 |
Core |
7839 |
Maintain the receipt, storage and issue of goods |
Level 4 |
NQF Level 04 |
5 |
Core |
7836 |
Monitor customer satisfaction |
Level 4 |
NQF Level 04 |
3 |
Core |
7841 |
Plan staff training and development in own area of responsibility |
Level 4 |
NQF Level 04 |
6 |
Core |
7773 |
Prepare and serve spirits and liqueurs |
Level 4 |
NQF Level 04 |
5 |
Core |
7827 |
Source information about self-employment opportunities |
Level 4 |
NQF Level 04 |
3 |
Core |
7818 |
Conduct on-the-job coaching |
Level 5 |
Level TBA: Pre-2009 was L5 |
5 |
Core |
7778 |
Maintain the drink service |
Level 5 |
Level TBA: Pre-2009 was L5 |
4 |
Core |
7776 |
Maintain the table service |
Level 5 |
Level TBA: Pre-2009 was L5 |
5 |
Core |
7868 |
Monitor and maintain health, safety and security |
Level 5 |
Level TBA: Pre-2009 was L5 |
4 |
Core |
7866 |
Plan, organise and monitor work in own area of responsibility |
Level 5 |
Level TBA: Pre-2009 was L5 |
3 |
Core |
7769 |
Recommend, present and serve wines |
Level 5 |
Level TBA: Pre-2009 was L5 |
6 |
Core |
7780 |
Supervise the running of a function |
Level 5 |
NQF Level 05 |
7 |
Fundamental |
7800 |
Maintain health, hygiene and a professional appearance |
Level 1 |
NQF Level 01 |
1 |
Fundamental |
7812 |
Perform basic calculations |
Level 2 |
NQF Level 02 |
3 |
Fundamental |
7794 |
Communicate verbally |
Level 3 |
NQF Level 03 |
8 |
Fundamental |
11235 |
Maintain effective working relationships with other members of staff |
Level 3 |
NQF Level 03 |
1 |
Fundamental |
7790 |
Process incoming and outgoing telephone calls |
Level 3 |
NQF Level 03 |
3 |
Fundamental |
7791 |
Display cultural awareness in dealing with customers and colleagues |
Level 4 |
NQF Level 04 |
4 |
Fundamental |
7822 |
Prepare written communications |
Level 4 |
NQF Level 04 |
3 |
Fundamental |
7789 |
Provide Customer Service |
Level 4 |
NQF Level 04 |
8 |
Elective |
7813 |
Identify work opportunities |
Level 2 |
NQF Level 02 |
2 |
Elective |
7732 |
Prepare and clear areas for counter service |
Level 2 |
NQF Level 02 |
1 |
Elective |
7734 |
Prepare and clear areas for drinks service |
Level 2 |
NQF Level 02 |
1 |
Elective |
7737 |
Prepare and clear areas for room service |
Level 2 |
NQF Level 02 |
1 |
Elective |
14577 |
Prepare and clear areas for table service |
Level 2 |
NQF Level 02 |
1 |
Elective |
7733 |
Prepare and clear areas for take-away service |
Level 2 |
NQF Level 02 |
1 |
Elective |
7739 |
Prepare, service and clear function rooms |
Level 2 |
NQF Level 02 |
2 |
Elective |
7815 |
Apply for a job or work experience placement |
Level 3 |
NQF Level 03 |
2 |
Elective |
7758 |
Maintain cellars/beverage store room |
Level 3 |
NQF Level 03 |
2 |
Elective |
7756 |
Prepare kegs and gas cylinders for use |
Level 3 |
NQF Level 03 |
1 |
Elective |
7760 |
Provide a drink service for licensed premises |
Level 3 |
NQF Level 03 |
2 |
Elective |
7781 |
Maintain external areas |
Level 4 |
NQF Level 04 |
4 |
Elective |
7753 |
Prepare and serve cocktails |
Level 4 |
NQF Level 04 |
2 |
Elective |
7747 |
Provide a silver service |
Level 4 |
NQF Level 04 |
2 |
Elective |
7854 |
Provide First Aid |
Level 4 |
NQF Level 04 |
4 |
Elective |
7774 |
Prepare, cook and serve food in the restaurant |
Level 5 |
Level TBA: Pre-2009 was L5 |
6 |
Elective |
7779 |
Supervise and maintain beverage storage |
Level 5 |
Level TBA: Pre-2009 was L5 |
6 |
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