SayPro Engagement and Internshipal Digital Content Consulting

Description

Strategy Development and Implementation

• Assist in the creation of the functional strategy in line with the overarching business goals
• Provide input into the effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
• Assist in regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem

GovernanceStrategic Meetings

• Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs)
• Provide input into the preparation of proposal on change initiatives SLA, policies and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

Function Tactical

• Provide input into all projects initiated (internal or global)
• Provide input into establishing objectives, targets and budgets for the Engagement & Internal Comms. function as applicable

Performance

• Ensure execution in alignment with divisional strategy
• Provide input into SLA approval and exception performance review

Reporting

• Report on a periodic basis to reporting manager relating to progress made within the function and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects as and when necessary

Budgets

• Assist in managing functional budgets in line with overall budget and business objectives
• Assist in managing project initiative budgets in line with business objectives

Operational DeliverySupport Delivery Management

• Identify high impact technologies, platforms, and channels to support internal communications, with the objective of improving reach, influence, and acceptance of their respective work products
• Evaluate the various policies and initiatives across the Group and Opcos to ensure alignment with ’s global internal communication and branding philosophy
• Train, advise and support Opcos to ensure effective adoption and use of global internal communication and branding frameworks, in conjunction with Regional Talent Partners

Manco Employee Engagement

• Create and deploy interventions to help promote employee engagement through high impact platforms and channels (including but not limited to digital-enablers, platforms, mobile, and social media channels) in Manco
• Prepare Executive/Management dashboards and reports on the performance and outcomes of engagement initiatives deployed at Manco

Global Internal Communication

• Develop and cascade the global internal communication and branding strategy and plan for
• Monitor and manage the allocation and utilisation of the global internal communication budget
• Implement the digital roadmap for global internal communication and branding, aligned with leading market practices and ’s global vision
• Deploy emerging communication technologies / digital visual aids / mobile and social media platforms to enhance the usage, viewership, adoption, and overall impact of internal communications
• Develop segmented and personalised communication through internal profiling and segmentation techniques, targeted/preferred channels, content toolkits, use of specific multi-modal mediums (digital/visual aids/posters/screens/apps etc.)
• Conceptualise, design, and publish ’s global publications, announcements, newsletters, etc. across various digital/electronic channels
• Develop clear, well-timed, engaging, high quality, culturally sensitive internal communication that is consistent with values
• Design and manage global internal communication and branding enablers such as digitally enabled global toolkits/high-impact design approaches/editorial styles/image libraries/approved multi-format content channels/social-media management/ multi-media digital campaign management kits / leadership communicator toolkits and so on
• Prepare CEO and/or another senior Group executive communication as required
• Work with Group HR team to provide communication support for high impact communication protocols, standards, tactics in corporate programmes, project implementation and change management initiatives
• Ensure adherence of internal communications created by Global HR verticals to global standards
• Conduct regular audits and surveys to evaluate the effectiveness of internal communications for both Group and Manco and interpret data to enhance communication

Community Building and Engagement

• Create and execute a strategy to help us grow our internal social media communities
• Build and manage internal influencer network and own the influencer strategy
• Consistently share insights with the broader team

Digital copywriting and social media experience

• Highly creative and conceptual thinker
• Speed of execution, without compromising on quality
• Excellent verbal & written communication skills
• Ensure legal compliance (e.g., copyright and data protection)

Staff Leadership and Management

• Source, induct, and manage talent in accordance with legislative guidelines
• Continually develop a culture of strong collaboration and effective team working
• Develop and implement a training plan to build and develop skills within the
• Performance-manage resources in accordance with HR policy and legislation where necessary

Please visit our website at www.southernafricayouth.org Email: info@southernafricayouth.org Tel: + 27 (0) 11 071 1903 Founded in 2005 Southern Africa Youth Project is a Youth development institution that strives to enable communities to use technology for their advancement. We do this through educational support for the girl child, capacity building for the unemployed youth and linking unemployed youth to jobs and opportunities. We enable access to Technology, Education, Health and Employment. For courses visit academy.southernafricayouth.org