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- Lead and support global monitoring and evaluation across the organization including direct management of two or more regional M&E managers
- Support the development of the results framework of the Destination 2030 Alliance with IRC (and potentially others in the future), and contribute to updates in future years as needed
- Lead quality assurance/quality control for centralized and decentralized M&E functions
- Research and develop appropriate databases and systems needed to support efficient M&E functions
- Collaborate with members of the Strategic Advisory and Accountability and Influence teams to support all new M&E needs and technical input
- Provide strong and constant support to the learning priorities of the organization
- Promote evidence-based decision-making at all levels, from designing specific programmatic approaches within a country to influencing long-term strategic planning processes
- Develop organizational evaluation agenda that will provide adaptive management support to country programs
- Build a team with the capacity to offer technical assistance to all country M&E or MEL staff
- Support capacity building of all MEL staff globally
- Design monitoring methodology and instruments
- Design data collection tools institutionally related to all program work
- Manage relationships with Akvo and water
- Develop institutional plans for external evaluation of programmatic progress towards everyone and forever goals
- Work to develop new evaluation opportunities that assess the Everyone Forever model and specific pilot projects that lead towards learning and improvement of implementation.
- Collaborate with global advisors to develop and implement M&E tools to support work in systems finance, climate, water resource management, and sanitation market systems development.
- Collaborate with various partners including those with Agenda For Change to harmonize monitoring approaches across partners and governments
- Lead rollout and training of ArcGIS to expand monitoring program to include mapping and spatial analysis
- Guide and support Country Programs by implementing all aspects of monitoring, including data collection and analysis
- Train global staff on monitoring technology, methodology, instruments, and analysis
- Support Country Programs by embedding monitoring with local institutions, including governments
- Maintain monitoring and evaluation of training materials and documentation
- Work with the Information Technology department to manage and troubleshoot monitoring technology used in the country
- Provide technical guidance to country programs on integrating equity and inclusion (E&I) considerations into annual monitoring processes and support ad hoc evaluations and E&I validation studies
- Ensure the preparation of material covering areas of monitoring and evaluation in preparation for annual reflection workshops
Regional and Country Support
- Collaborate with Regional Leadership Teams to implement the global MEL framework and Destination 2030 results framework in the Latin America, Africa, and South Asia regions
- Ensure collaboration with regional teams to facilitate operational planning processes that are based on data and result in adaptive management
- Ensure collaboration with regional teams to coordinate organizational impact reporting
- Collaborate with SAA team and regional teams to help coordinate organizational strategy efforts at regional and country levels
- Ensure technical support is provided to country programs on program design and MEL frameworks during the pursuit and implementation of in-country funding opportunities, as requested
- Ensure high-level support to country-led efforts to embed service level monitoring and system strength assessments as part of national impact initiatives
- Ensure the establishment of a community of practice of MEL professionals across countries and regions
Support to Donor Impact Team and External Influence
- Support the development of funding proposals for specific research opportunities to enable innovation in monitoring, research, GIS, or evaluation of programmatic work**
- Support Donor Impact Team with varying M&E requirements associated with different types of funding partners including foundations, individuals, corporate partners, and institutional donors
- Provide support to the Donor Impact team in developing tools needed to sell Everyone Forever**
- Support country programs and grant managers in harmonizing specific grant requirements with Water For People’s monitoring framework
- Consult on the development of monitoring technology and features including software, data collection tools, database tools, and others as needed
- Support the technical and programmatic development, rollout, and data ingestion for current and future versions of the Everyone Forever Tracker
- Share monitoring best practices with other sector players
Supervisory Responsibilities
- Set goals and priorities and conduct performance reviews for direct report
- Review and approve timesheets, time off requests, and monthly expense reports
- Train data professionals, volunteers, and country program staff involved in any aspect of management or monitoring data
- Follow organization policies and ensure compliance
- Lead regular meetings with M&E personnel and direct reports
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