SayPro Online Course SAQA 11516621169

Description

Critical cross-field outcomes:

1. Develop management skills in lower level management

Specific outcomes:

1. Receive, store and despatch goods from a store using a manual system
2. Schedule and manage a component of the production process
3. Communicate effectively in a business environment

ASSESSMENT

Critical cross-field assessment criteria:

Describe and identify the role, responsibilities, functions, skills and characteristics of an effective supervisor
Understand and explain the human resources processes of recruitment and selection, new recruitment and selection, new employee orientation, training and performance appraisals
Explain the relationship between supervision and the Labour Relations Act

Specific assessment criteria:

1. Explain the responsibilities and activities of the storekeeping and warehousing functions
Identify the fundamental functions of management and the need for a well-defined management policy
Discuss methods for determining and maintaining inventory levels
Understand the importance of forecasting and a materials requirements planning system
Understand and explain the steps in the receiving and issuing procedures
Explain the importance of effective space utilization and stock location in a store
Prepare a stocktaking programme

2. Discuss the basics of production and the principles of effective supervision
Understand and discuss aspects of industrial relations such as strikes, grievance procedures and unfair labour practice
Explain the principles of production, factory layout and quality control
Implement planning principles in production
Communicate effectively

3. Write an essay on a given topic using correct grammar, spelling and punctuation
Compile Curriculum Vitae
Write various types of business letters
Answer a telephone correctly and take down a message effectively
Present a topic to an audience
Complete sentences in Reported Speech
Take minutes at a meeting
Read and interpret a chart of graph

Integrated assessment:

A balanced approach is used where trainers collect evidence not only by means of formal testing, but also by means of observation throughout the duration of the learning period. Assessment is not only done by assessors, but also by peers and the learners themselves

Formative assessment:
Continuous or Formative assessment that is used include:
Individual assignments
Group exercises
Tests
Presentations
Simulation and role play
Demonstration

Summative assessment:
Summative assessments that are used to confirm that the learners have met the set standards include:
Examinations
Projects
Business plans