SayPro Online Course SAQA 11516649089

Description

1.
Current events and developments related to financial services in general, and the insurance or investment sub sectors in particular, are interpreted and discussed in terms of the possible implications for the financial services sector and a personal point of view is offered in the discussion.
Knowledge learnt in various Unit Standards and current events as they occur are integrated with a developing understanding of the financial services industry and a selected sub sector so that knowledge of the industry is applied in authentic situations.
The key concepts and knowledge of financial services industry are explained with reference to the history and structure of the industry in South Africa, the structure of a financial services workplace and the needs of clients and the market.
The core business and support functions in a selected financial services organisation are outlined and an indication is given of the contribution of an individual and a selected business unit to the effectiveness of the organisation and the affect of FAIS on the specific business unit at a basic level of understanding.
Information is gathered, analysed, summarised, interpreted from a range of sources and presented coherently. Positions taken are explained and supported.

Associated Unit Standards

Explain the structure of the Financial Services Industry in South Africa.
Research the history of the Financial Services industry in South Africa.
Indicate how different needs lead to the development of different financial services products.
Interpret current affairs related to a specific business sub sector.
Investigate the structure of a financial services workplace.
Explain the implications of the Financial Advisors and Intermediaries Services Act, (FAIS) for employees in financial services organisations.

2.
The financial implications of a work offer and a salary package are evaluated and the financial impact of improving own skills and output through training and career path planning are explained with examples related to the learner’s own position.
Personal bank and creditor statements are reconciled as a means of managing own finances and an indication is given of the impact of a change in interest rates and inflation on the individual.
Marriage, birth, divorce, retirement and death in own circumstances are researched in terms of the associated financial implications.
Risk in own life is identified and ways to manage the risk are suggested for both the upside and downside risk.

Associated Unit Standards

Identify ways of improving employment prospects.
Manage personal expenditure.
Research costs associated with marriage, birth, divorce and death in own circumstances.
Investigate the need to provide financially for own retirement.
Manage risk in own life.

3.
Work output is in line with an agreed mandate, relevant service agreements and an organisation’s customer service standards applicable to a clearly defined work role within a financial services environment.
Methods, procedures and techniques of a clearly defined work role are applied consistently in terms of specific company policy, legislative requirements and standard industry practices.
Information is gathered, analysed summarised, interpreted, recorded and presented and decisions are explained according to the requirements of a specific work role and with due regard for compliance.
Own professional behaviour is assessed against an organisation’s code of conduct and own performance agreement.
Time is managed to meet deadlines and enhance own productivity and lifestyle.

Associated Unit Standards

Apply basic business ethics in a work environment.
Describe how to manage workplace relationships.
Apply problem-solving techniques to make a decision or solve a problem in a real life context.
Manage time effectively to enhance productivity and enable a balanced lifestyle.
Apply the basic skills of customer service.

4.
Legislation that impacts on a team or business unit is explained for a specific business unit in a financial services environment.
The consequences of non-compliance are clearly indicated for practices required in a specific work role in a financial services environment.

Associated Unit Standards:

Explain how money laundering legislation impacts on monetary transactions in South Africa.
Explain the implications of the Financial Advisors and Intermediaries Services Act, (FAIS) for employees in financial services organisations.

5.
A computer workstation is operated and maintained using an operating system.
Basic etiquette, conventions and compliance issues relating to electronic communications are observed in using an electronic communication facility.

Associated Unit Standards:
Operate a computer workstation in a business environment.
Manage electronic mail in a business environment.

Integrated assessment:

Assessment practices must be fair, transparent, valid and reliable and should ensure that no learner is disadvantaged. Learners who wish to be assessed against the competencies in the Qualification and/or associated Unit Standards should direct enquiries to the relevant ETQA.

The focus of assessment must be on the assessment of the learning outcomes rather than learning outputs. The Specific Outcomes guide the learning and training process towards the outcomes on a continuous basis. The purpose is to determine whether the outcomes have been attained. Situations should present a wide range of options. Applications should require significant choices from a wide range of procedures and in a number of contexts.

Learning, teaching and assessment are inextricably linked. Where appropriate, assessment of knowledge, skills, attitudes and values indicated in the various Unit Standards should be integrated. Assessment in communication, mathematical literacy and financial literacy should use authentic workplace contexts wherever practical.

Assessment has a formative monitoring function. Formative assessment should be used to assess gaps in the learners’ skill and knowledge and to indicate where there is a need for expanded opportunities. The goal is to promote learning and to assess the efficacy of the teaching and learning process. Feedback from assessment informs teaching and learning and allows for the critique of outcomes, methodology and materials. Formative assessment is diagnostic and as such it should guide the learner and the trainer. It is continuous and is used to plan appropriate learning experiences to meet the learner’s needs. It provides information about problems experienced at different stages in the learning process. As it is criterion referenced, if the learner has met the assessment criteria, he/she has achieved the outcomes.

Assessment should also have a summative component. Summative assessment may be used on completion of a Unit Standard, but should not be the only form of assessment.

A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Assessment should take place in an authentic context as far as is possible. Where it is not possible to assess competence in the workplace, simulations, case studies and other similar techniques should be used to provide a context appropriate to the assessment.

Integration implies that theoretical and practical components should, where possible, be assessed together. Integrative techniques should be used to assess applied competence. Learners should be required to demonstrate that they can perform the outcomes with understanding and insight.

Assessment should ensure that all Specific Outcomes, embedded knowledge and Critical Cross-Field Outcomes are evaluated. Assessment of the Critical Cross-Field Outcomes should be integrated with the assessment of the Specific Outcomes. The Critical Cross-Field Outcomes are implicit in some Unit Standards and programmes should be designed to extend and further reflect the integration.

Before The National Certificate: Financial Services: Level 3 is awarded, learners are required to demonstrate competence in the required Unit Standards and complete a summative assessment based on the exit outcomes of the Qualification.