SayPro Online Course SAQA 11516661529

Description

Associated Assessment Criteria for Exit Level Outcome 1:

Efficient study skills are applied to collect and synthesise information from a variety of sources.
Current events and developments that could impact on short term insurance in general, and on loss adjusting in particular, are analysed and discussed and an informed personal opinion is expressed and substantiated in the discussion indicating ability to anticipate or predict future trends and the potential impact on the industry.
Knowledge learnt in various Unit Standards and current events as they occur are integrated with an informed understanding of the short term insurance environment so that knowledge of the industry is applied in authentic situations.
Information is gathered, analysed, interpreted, summarised and evaluated from a range of sources and presented coherently, reliably and accurately both verbally and in writing using technological skills.
Evidence is evaluated and used to substantiate a specialist opinion or recommendation.

Associated Assessment Criteria for Exit Level Outcome 2:

A loss adjusting process is applied to a variety of cases with due regard for the type of policy and contractual and legislative requirements.
Evidence is collected and preserved in a manner that preserves provenance and is admissible.
Clauses, conditions and fundamental rules of insurance are applied to reach a rational conclusion based on the facts of a case.
Recommendations for finalisation are reasonable and fair.
A true and impartial conclusion is drawn with due regard for the effect of the rules of agency in dealing with a case and findings are reported to all relevant parties in a comprehensive, evidence based report.
Specialist knowledge and expertise are applied to settle multi-faceted business interruption claims and other claims in accordance with the policies and business requirements of the insurer.

Associated Assessment Criteria for Exit Level Outcome 3:

Potential risk areas are identified and recommendations are made to the insurer regarding the need for expert opinion or further action.

Associated Assessment Criteria for Exit Level Outcome 4:

Methods, procedures and techniques of loss adjusting are applied with reference to specific company policy, legislative requirements and international good practice.
Decisions are substantiated based on available information with due regard for compliance and within own authority limits, relevant service agreements and an organisation’s customer service policy.
Insurance loss investigations are conducted professionally and ethically with due regard for an organisations code of conduct, and an individual’s personal and property rights.

Integrated Assessment:

Assessment practices must be fair, transparent, valid and reliable and should ensure that no learner is disadvantaged. Learners who wish to be assessed against the competencies in the Qualification and/or associated Unit Standards should direct enquiries to the relevant ETQA.

The focus of assessment must be on the assessment of the learning outcomes rather than learning outputs. The Specific Outcomes guide the learning and training process towards the outcomes on a continuous basis. The purpose is to determine whether the outcomes have been attained. Situations should present a wide range of options. Applications should require significant choices from a wide range of procedures and in a number of contexts.

Learning, teaching and assessment are inextricably linked. Where appropriate, assessment of knowledge, skills, attitudes and values indicated in the various Unit Standards should be integrated.

Assessment has a formative monitoring function. Formative assessment should be used to assess gaps in the learners’ skill and knowledge and to indicate where there is a need for expanded opportunities. The goal is to promote learning and to assess the efficacy of the teaching and learning process. Feedback from assessment informs teaching and learning and allows for the critique of outcomes, methodology and materials. Formative assessment is diagnostic and as such it should guide the learner and the trainer. It is continuous and is used to plan appropriate learning experiences to meet the learner’s needs. It provides information about problems experienced at different stages in the learning process. As it is criterion referenced, if the learner has met the assessment criteria, he/she has achieved the outcomes.

Assessment should also have a summative component. Summative assessment may be used on completion of a Unit Standard, but should not be the only form of assessment.

Assessment should take place in an authentic context as far as is possible. A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Where it is not possible to assess competence in the workplace, simulations, case studies and other similar techniques should be used to provide a context appropriate to the assessment.

Integration implies that theoretical and practical components should, where possible, be assessed together. Integrative techniques should be used to assess applied competence. Learners should be required to demonstrate that they can perform the outcomes with understanding and insight.

Assessment should ensure that all Specific Outcomes and Critical Cross-Field Outcomes are evaluated. Assessment of the Critical Cross-Field Outcomes should be integrated with the assessment of the Specific Outcomes. The Critical Cross-Field Outcomes are implicit in some Unit Standards and programmes should be designed to extend and further reflect the integration.

Before The National Certificate: Loss Adjusting: NQF Level 5 is awarded, learners are required to demonstrate competence in the required Unit Standards and complete a summative assessment based on the exit outcomes of the Qualification.