SayPro Online Course SAQA 11516686447

Description

The following Assessment Criteria are applied in an integrated manner to determine competence in the Exit Level Outcomes:

Compare the centralisation and decentralisation of computer resources.
Evaluate local area networks, wide area networks and other current technologies and analyse how these have modernised the traditional workplace.
Analyse the role of management in a technological environment and relate this to management information systems and subsystems.
Prepare and create advanced Word Processing Documents.
Manipulate spreadsheets and graphics, and use of databases and macros.
Integrate Word Processing, spreadsheets, databases and presentations.
Calculate human resources needs.
Compile advertisements, job descriptions and job specifications.
Apply basic employment interview procedures.
Compile an induction programme.
Present on-the-job training for office staff.
Demonstrate an understanding of the latest Basic Conditions of Service Act.
Apply leadership styles in simulated office situations.
Apply various techniques for solving administrative and staff related problems.
Apply a thorough knowledge of performance evaluation.
Compile and interpret morale measurement questionnaires.
Manage time and schedule office work.
Demonstrate an understanding of the Labour Relations Act and apply basic labour relations principles and procedures.
Participate in grievance and disciplinary procedures in an informed way in an office environment.
Compile a procedure for a disciplinary hearing.
Demonstrate an understanding of administrative procedures in the office.

Integrated Assessment:

All assessment will integrate knowledge, skills and attitudes and applied competence.

Formative Assessment:

Learning and assessment are integrated. The study guides contain self-assessment tasks with feedback. The scheme of work includes a combination of written and multiple choice assignments based on the learning material which learners have to submit and for which they earn year marks. Learners are given feedback in the form of written comments in the assignments and suggested solutions and mark plans presented in a formal tutorial letter. The process is continuous and focuses on smaller sections of the work and a limited number of outcomes.

Summative Assessment:

Examinations of a representative selection of outcomes practiced and assessed in the formative stage. Summative assessment also tests the learner’s ability to manage and integrate a large body of knowledge to achieve the stated outcomes of a module.