SayPro Safety and Security Management

Stay informed and abreast of evolutions in the environment. This includes the acute changes and also long, contextual arc of political, security, and economic situations in the Ukraine

Have a thorough understanding of the country capacity and strategy. Stay abreast of the needs and humanitarian situation in the country. Understand and help define Mercy Corps’ role and added value.

Ensure that the minimum standards in safety and security are met. This includes SOPs in premises, journey management, orientations, documentation, reporting, communications and other. Establish staffing, training and budgeting goals appropriate for the country.

Ensure that all security management processes are up-to-date and socialized, promoting the use of streamline documentation + promote user-friendly information sharing.

Manage the performance and coordinate the time of the core security team travel and focus so that it adequately serves the program operations. Undertake regular field visits to meet with team members and gain an independent assessment of the situation and our security capacity.

Work closely with the Heads of Office to schedule and prioritize support requests, the achievement of basic minimum standards and other needs.

Maintain technical management & support of all security leads/staff for Mercy Corps Ukraine so that performance and priorities are clear and shared goals.

Accountable for ensuring adequate budgeting for security costs across all hubs in coordination with security leads and hub Directors. Identification of areas of need and solutions to address such.

Responsible for providing critical recommendations to the management of all Ukraine programs including the designation of Go/No-Go areas, location risk ratings and agency posture, acceptable levels of operational security risk and risk mitigation measures.

Support the Mission Director and provide leadership on security aspects during crisis management situations. Work closely and collaboratively with other department leads and crisis management focal points.

Participate on the country SMT with support to the broader risk management of Mercy Corps program operations in Ukraine and globally.

The SSM is responsible for leading the development and update of all security procedures including standard operating procedures (SOPs) contingency plans (CPs), guidelines, planning for staff safety and operational security for all Ukraine offices.

Work across teams to ensure the achievement of Mercy Corps minimum standards of Safety and Security. Ensure that security policies, guidelines, SOPs and plans are documented. These should be brief and clear.

Ensure that security risk assessments are carried out for all new and existing Mercy Corps Ukraine operating areas. This includes from macro to micro assessments and assessments prior to any program activities in new areas of intervention.

Quality assurance and program focus: ensure the security management systems are specific to the needs of each hub/program but also productively consistent across the Country Program.

Evaluate, review and update the security management plans, SOPs, Contingency Plans on a regular basis. Support and where needed lead the security risk assessment process for hubs/programs.

Prepare annual outputs required of this department: budgeting, planning, implementation and monitoring of standard activities. This includes (as example) the equipment, trainings and other needs to ensure teams are prepared for crisis management, first aid, fire safety and other priorities. Planning should include the suite of on-line, Mercy Corps trainings available and pre-requisite for all team members.

The relevant security documentation is accessible to the team and clear.

Accountable for ensuring all security incidents are reported from each office, communicated to the mission leadership and also documented on the global incident log.

During serious or critical incident management serve as an active member on the Mercy Corps Ukraine incident management team (IMT).

Prepare annual reports and other requirements for reporting on global indicators. Be prepared to brief the in-country senior leadership and risk management teams at routine meetings and as requested.

Coordinate closely with program operations teams and Crisis Analytics for area and activity specific strategies. This should engage and make efforts to enhance our network of advocates and supporters within communities.

Cooperate closely with the crisis analytics analysis team to integrate access, analysis and conflict trends into our planning, forecasting and programmatic thinking.

Provide regular updates and briefings to program and operational leads.

Ensure access issues, incidents and constraints are reported internally and through the UNOCHA reporting system.

Liaise with the Mission Director on participation/practice in the existing deconfliction processes.

Responsible for identifying training needs and developing adapted training plans on security topics (defensive driving, security SOPs, HEAT, etc.) for team members, drivers, guardians, and as appropriate other partners.

Conduct regular capacity building of security focal points, area managers, teams working in remote or high-risk areas, drivers, and guards. Ensure these core skills are delivered to all incoming team members.

Clear and routine communication of context updates, briefings or other reports to the country team.

Represents Mercy Corps with attendance at interagency security coordination meetings on behalf of Mercy Corps.

Engage in inter-agency coordination in security; ensure ongoing Mercy Corps field-level coordination in the NGO community, including INSO, with MONUSCO liaisons, etc.

In collaboration with the Mission Director, communicate and coordinate with MC regional and global security leads regularly and notably during any critical incident or situations requiring support outside of the country office.

Adapt security strategies in remote management settings.

Effectively represent, promote and protect Mercy Corps’ mandate for independence, impartiality, and neutrality.

Any other duties which are not listed but are essential to the safety and security for Mercy Corps staff, property/material, and reputation.

Desired: Mercy Corps is seeking an individual with experience in Program Management in high risk environments or a role with similar responsibilities to effectively fulfill this role.

Alternatively, extensive experience in the security or management field that reflects 5+ years in team management and working at the senior leadership level is required.

Advanced level of understanding with the philosophy and mode of operation of NGOs. At a minimum, of 3 years field-based experience in complex and insecure settings and preferably a conflict environment. Preferably, in more than one country with large teams of staff.

Experience working or managing a program that required humanitarian access negotiations and strategizing is highly desired.

Proven written and analytical skills (sample may be requested).

Proven ability to use technology and digital tools to streamline management of security processes (policies, SOPs, etc.) and information sharing.

Highly developed interpersonal, collaboration and communication skills including influencing, negotiation and mentoring.

Willingness to work and travel frequently in often difficult and insecure environments.

Proven experience remotely managing staff in a matrix management environment.

Competency in online and Microsoft Office systems including Word, Excel, PowerPoint, and other online database/mapping systems.

Fluency in English (both written and spoken) is required. Fluency in Ukrainian or Russian is highly desirable.

Formal training qualifications are a plus. (HEAT, K&R, Personal Security, First Aid etc).

Stay informed and abreast of evolutions in the environment. This includes the acute changes and also long, contextual arc of political, security, and economic situations in the Ukraine

Have a thorough understanding of the country capacity and strategy. Stay abreast of the needs and humanitarian situation in the country. Understand and help define Mercy Corps’ role and added value.

Ensure that the minimum standards in safety and security are met. This includes SOPs in premises, journey management, orientations, documentation, reporting, communications and other. Establish staffing, training and budgeting goals appropriate for the country.

Ensure that all security management processes are up-to-date and socialized, promoting the use of streamline documentation + promote user-friendly information sharing.

Manage the performance and coordinate the time of the core security team travel and focus so that it adequately serves the program operations. Undertake regular field visits to meet with team members and gain an independent assessment of the situation and our security capacity.

Work closely with the Heads of Office to schedule and prioritize support requests, the achievement of basic minimum standards and other needs.

Maintain technical management & support of all security leads/staff for Mercy Corps Ukraine so that performance and priorities are clear and shared goals.

Accountable for ensuring adequate budgeting for security costs across all hubs in coordination with security leads and hub Directors. Identification of areas of need and solutions to address such.

Responsible for providing critical recommendations to the management of all Ukraine programs including the designation of Go/No-Go areas, location risk ratings and agency posture, acceptable levels of operational security risk and risk mitigation measures.

Support the Mission Director and provide leadership on security aspects during crisis management situations. Work closely and collaboratively with other department leads and crisis management focal points.

Participate on the country SMT with support to the broader risk management of Mercy Corps program operations in Ukraine and globally.

The SSM is responsible for leading the development and update of all security procedures including standard operating procedures (SOPs) contingency plans (CPs), guidelines, planning for staff safety and operational security for all Ukraine offices.

Work across teams to ensure the achievement of Mercy Corps minimum standards of Safety and Security. Ensure that security policies, guidelines, SOPs and plans are documented. These should be brief and clear.

Ensure that security risk assessments are carried out for all new and existing Mercy Corps Ukraine operating areas. This includes from macro to micro assessments and assessments prior to any program activities in new areas of intervention.

Quality assurance and program focus: ensure the security management systems are specific to the needs of each hub/program but also productively consistent across the Country Program.

Evaluate, review and update the security management plans, SOPs, Contingency Plans on a regular basis. Support and where needed lead the security risk assessment process for hubs/programs.

Prepare annual outputs required of this department: budgeting, planning, implementation and monitoring of standard activities. This includes (as example) the equipment, trainings and other needs to ensure teams are prepared for crisis management, first aid, fire safety and other priorities. Planning should include the suite of on-line, Mercy Corps trainings available and pre-requisite for all team members.

The relevant security documentation is accessible to the team and clear.

Accountable for ensuring all security incidents are reported from each office, communicated to the mission leadership and also documented on the global incident log.

During serious or critical incident management serve as an active member on the Mercy Corps Ukraine incident management team (IMT).

Prepare annual reports and other requirements for reporting on global indicators. Be prepared to brief the in-country senior leadership and risk management teams at routine meetings and as requested.

Coordinate closely with program operations teams and Crisis Analytics for area and activity specific strategies. This should engage and make efforts to enhance our network of advocates and supporters within communities.

Cooperate closely with the crisis analytics analysis team to integrate access, analysis and conflict trends into our planning, forecasting and programmatic thinking.

Provide regular updates and briefings to program and operational leads.

Ensure access issues, incidents and constraints are reported internally and through the UNOCHA reporting system.

Liaise with the Mission Director on participation/practice in the existing deconfliction processes.

Responsible for identifying training needs and developing adapted training plans on security topics (defensive driving, security SOPs, HEAT, etc.) for team members, drivers, guardians, and as appropriate other partners.

Conduct regular capacity building of security focal points, area managers, teams working in remote or high-risk areas, drivers, and guards. Ensure these core skills are delivered to all incoming team members.

Clear and routine communication of context updates, briefings or other reports to the country team.

Represents Mercy Corps with attendance at interagency security coordination meetings on behalf of Mercy Corps.

Engage in inter-agency coordination in security; ensure ongoing Mercy Corps field-level coordination in the NGO community, including INSO, with MONUSCO liaisons, etc.

In collaboration with the Mission Director, communicate and coordinate with MC regional and global security leads regularly and notably during any critical incident or situations requiring support outside of the country office.

Adapt security strategies in remote management settings.

Effectively represent, promote and protect Mercy Corps’ mandate for independence, impartiality, and neutrality.

Any other duties which are not listed but are essential to the safety and security for Mercy Corps staff, property/material, and reputation.

Desired: Mercy Corps is seeking an individual with experience in Program Management in high risk environments or a role with similar responsibilities to effectively fulfill this role.

Alternatively, extensive experience in the security or management field that reflects 5+ years in team management and working at the senior leadership level is required.

Advanced level of understanding with the philosophy and mode of operation of NGOs. At a minimum, of 3 years field-based experience in complex and insecure settings and preferably a conflict environment. Preferably, in more than one country with large teams of staff.

Experience working or managing a program that required humanitarian access negotiations and strategizing is highly desired.

Proven written and analytical skills (sample may be requested).

Proven ability to use technology and digital tools to streamline management of security processes (policies, SOPs, etc.) and information sharing.

Highly developed interpersonal, collaboration and communication skills including influencing, negotiation and mentoring.

Willingness to work and travel frequently in often difficult and insecure environments.

Proven experience remotely managing staff in a matrix management environment.

Competency in online and Microsoft Office systems including Word, Excel, PowerPoint, and other online database/mapping systems.

Fluency in English (both written and spoken) is required. Fluency in Ukrainian or Russian is highly desirable.

Formal training qualifications are a plus. (HEAT, K&R, Personal Security, First Aid etc).

Stay informed and abreast of evolutions in the environment. This includes the acute changes and also long, contextual arc of political, security, and economic situations in the Ukraine

Have a thorough understanding of the country capacity and strategy. Stay abreast of the needs and humanitarian situation in the country. Understand and help define Mercy Corps’ role and added value.

Ensure that the minimum standards in safety and security are met. This includes SOPs in premises, journey management, orientations, documentation, reporting, communications and other. Establish staffing, training and budgeting goals appropriate for the country.

Ensure that all security management processes are up-to-date and socialized, promoting the use of streamline documentation + promote user-friendly information sharing.

Manage the performance and coordinate the time of the core security team travel and focus so that it adequately serves the program operations. Undertake regular field visits to meet with team members and gain an independent assessment of the situation and our security capacity.

Work closely with the Heads of Office to schedule and prioritize support requests, the achievement of basic minimum standards and other needs.

Maintain technical management & support of all security leads/staff for Mercy Corps Ukraine so that performance and priorities are clear and shared goals.

Accountable for ensuring adequate budgeting for security costs across all hubs in coordination with security leads and hub Directors. Identification of areas of need and solutions to address such.

Responsible for providing critical recommendations to the management of all Ukraine programs including the designation of Go/No-Go areas, location risk ratings and agency posture, acceptable levels of operational security risk and risk mitigation measures.

Support the Mission Director and provide leadership on security aspects during crisis management situations. Work closely and collaboratively with other department leads and crisis management focal points.

Participate on the country SMT with support to the broader risk management of Mercy Corps program operations in Ukraine and globally.

The SSM is responsible for leading the development and update of all security procedures including standard operating procedures (SOPs) contingency plans (CPs), guidelines, planning for staff safety and operational security for all Ukraine offices.

Work across teams to ensure the achievement of Mercy Corps minimum standards of Safety and Security. Ensure that security policies, guidelines, SOPs and plans are documented. These should be brief and clear.

Ensure that security risk assessments are carried out for all new and existing Mercy Corps Ukraine operating areas. This includes from macro to micro assessments and assessments prior to any program activities in new areas of intervention.

Quality assurance and program focus: ensure the security management systems are specific to the needs of each hub/program but also productively consistent across the Country Program.

Evaluate, review and update the security management plans, SOPs, Contingency Plans on a regular basis. Support and where needed lead the security risk assessment process for hubs/programs.

Prepare annual outputs required of this department: budgeting, planning, implementation and monitoring of standard activities. This includes (as example) the equipment, trainings and other needs to ensure teams are prepared for crisis management, first aid, fire safety and other priorities. Planning should include the suite of on-line, Mercy Corps trainings available and pre-requisite for all team members.

The relevant security documentation is accessible to the team and clear.

Accountable for ensuring all security incidents are reported from each office, communicated to the mission leadership and also documented on the global incident log.

During serious or critical incident management serve as an active member on the Mercy Corps Ukraine incident management team (IMT).

Prepare annual reports and other requirements for reporting on global indicators. Be prepared to brief the in-country senior leadership and risk management teams at routine meetings and as requested.

Coordinate closely with program operations teams and Crisis Analytics for area and activity specific strategies. This should engage and make efforts to enhance our network of advocates and supporters within communities.

Cooperate closely with the crisis analytics analysis team to integrate access, analysis and conflict trends into our planning, forecasting and programmatic thinking.

Provide regular updates and briefings to program and operational leads.

Ensure access issues, incidents and constraints are reported internally and through the UNOCHA reporting system.

Liaise with the Mission Director on participation/practice in the existing deconfliction processes.

Responsible for identifying training needs and developing adapted training plans on security topics (defensive driving, security SOPs, HEAT, etc.) for team members, drivers, guardians, and as appropriate other partners.

Conduct regular capacity building of security focal points, area managers, teams working in remote or high-risk areas, drivers, and guards. Ensure these core skills are delivered to all incoming team members.

Clear and routine communication of context updates, briefings or other reports to the country team.

Represents Mercy Corps with attendance at interagency security coordination meetings on behalf of Mercy Corps.

Engage in inter-agency coordination in security; ensure ongoing Mercy Corps field-level coordination in the NGO community, including INSO, with MONUSCO liaisons, etc.

In collaboration with the Mission Director, communicate and coordinate with MC regional and global security leads regularly and notably during any critical incident or situations requiring support outside of the country office.

Adapt security strategies in remote management settings.

Effectively represent, promote and protect Mercy Corps’ mandate for independence, impartiality, and neutrality.

Any other duties which are not listed but are essential to the safety and security for Mercy Corps staff, property/material, and reputation.

Desired: Mercy Corps is seeking an individual with experience in Program Management in high risk environments or a role with similar responsibilities to effectively fulfill this role.

Alternatively, extensive experience in the security or management field that reflects 5+ years in team management and working at the senior leadership level is required.

Advanced level of understanding with the philosophy and mode of operation of NGOs. At a minimum, of 3 years field-based experience in complex and insecure settings and preferably a conflict environment. Preferably, in more than one country with large teams of staff.

Experience working or managing a program that required humanitarian access negotiations and strategizing is highly desired.

Proven written and analytical skills (sample may be requested).

Proven ability to use technology and digital tools to streamline management of security processes (policies, SOPs, etc.) and information sharing.

Highly developed interpersonal, collaboration and communication skills including influencing, negotiation and mentoring.

Willingness to work and travel frequently in often difficult and insecure environments.

Proven experience remotely managing staff in a matrix management environment.

Competency in online and Microsoft Office systems including Word, Excel, PowerPoint, and other online database/mapping systems.

Fluency in English (both written and spoken) is required. Fluency in Ukrainian or Russian is highly desirable.

Formal training qualifications are a plus. (HEAT, K&R, Personal Security, First Aid etc).