SayPro Talent Learning and Development Consulting Service

Organizational Setting and Work Relationships
The role of the Talent Learning and Development Officer is to enable learning and development opportunities within UNHCR. In doing so the incumbent contributes towards building a positive UNHCR learning culture and meeting strategic workforce needs.
The incumbent leads the design, development and delivery of agile learning and development solutions, especially self-study materials and resources that can be used in the flow of work, as well as peer-to-peer activities such as mentoring and coaching.
The incumbent works with various entities across UNHCR including the GLDC, Bureaux, Divisions and HQ entities as well as external entities.
The incumbent normally reports to a P4 who will be responsible for learning and development.
The job may have direct supervisory responsibility.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

SayPro

• Support the coordination with Bureaux and Divisional functional colleagues in the design and delivery of internal and external learning and development activities and resources that supports workforce planning, and positive career s and performance management
• Analyse functional present and future talent challenges and trends, and the and lead the development of appropriate learning and development solutions
• Contribute to functional learning and development strategies and work plans
• Manage the financial administration of activities under the area of responsibility
• Prepare requests for proposals for goods and services (inc consultancy) and maintain efficient administrative control mechanisms to ensure compliance with UNHCR financial, administrative, and staff rules and regulations.
• Support and monitor staff, affiliates and external providers/partners in order to maintain quality and relevance of activities, content and materials.
• Assist in reporting duties as well as follow-up on coordination and promotion of activities, the preparation of regular and ad hoc reports, and compilation of data as required.
• Supervise staff / consultants / interns as required and applicable

• Perform other related duties as required.

• Minimum Qualifications
  Education & Professional Work Experience
  Years of Experience / Degree Level
  For P3/NOC – 6 years relevant with Undergraduate degree; or 5 years relevant with Graduate degree; or 4 years relevant with Doctorate degree
  Field(s) of Education
  Administration; Adult Education; Business Administration;
  Communication; Project Management; Human Resources;
  Human Rights; Information Management; International Development;
  International Law; Journalism; Logistics;
  Management; Organizational Development; Social Work;
  Political Science or other relevant field.
  (Field(s) of Education marked with an asterisk* are essential)
  Certificates and/or Licenses
  HCR Facilitation of Lrng Prg
  (Certificates and Licenses marked with an asterisk* are essential)

• Relevant Job Experience

• Essential
  Knowledge and in engagement, change management, people development, talent development for at least 6 years. Knowledge and practical in a professional capacity in a Human Resources in two or more of the following areas: (succession planning, organizational development, talent and performance management, recruitment and engagement).

• Desirable
  Knowledge of UN/UNHCR field operational realities, especially in hardship duty stations. Field with UNHCR and/or with other humanitarian organizations. In-depth knowledge of the UN Staff Rules and Regulations, staffing and overall organisational structure in the UN system. High degree of organizational and cultural awareness, sensibility and the highest level of discretion, tact and confidentiality. Demonstrated interest in talent development and training.

• Functional Skills
  TR-Training Design/Material Preparation
  *CO-Cross-cultural communication
  *CO-Drafting and Documentation
  *TR-Facilitation – Virtual and face to face
  *TR-Coaching/mentoring
  *TR-Evaluation of Learning Activities
  *TR-Assessment of Learning Needs
  TR-Design & development of learning solutions including for e-learning & distance learning
  (Functional Skills marked with an asterisk* are essential)

• Language Requirements
  For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
  As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
  This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L3 – Accountability Level 3
C002L3 – Teamwork & Collaboration Level 3
C003L3 – Communication Level 3
C004L3 – Commitment to Continuous Learning Level 3
C005L3 – Client & Result Orientation Level 3
C006L3 – Organizational Awareness Level 3
M001L3 – Empowering and Building Trust Level 3
M006L3 – Managing Resources Level 3
M003L3 – Judgement and Decision Making Level 3
M002L3 – Managing Performance Level 3
X005L3 – Planning and Organizing Level 3
X006L3 – Policy Development & Research Level 3
X008L3 – Stakeholder Management Level 3