SayPro

SayPro Management Store Management —

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by

Thabang Manamela
in
SayPro

  • To meet store sales targets and deliver fantastic customer service whilst effectively planning, organizing, and controlling all operations of a retail store in accordance with the Company’s standards and procedures.Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.Enforcing and implementing AWESOME customer service to give customers a WOW experience.Attend to the unique and individual shopping needs of each customer and always put the Customer first.Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner.Maintains store staff job results by recruiting, coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Authorize all work schedules (including but not limited to work, break and leave).Ensure continuous training and development of all staff, and consistently carry out training.Scheduling and assigning employees and following up on work resultsHandle customer complaints in a calm and professional mannerManaging and controlling all daily store operations to maximize sales turnover whilst keeping store expenses within allocated budgets and stock management.Managing and controlling all daily store operations including store expenses within allocated budgets and stock management to maximize sales turnover.Minimize all controllable expenses and costs.Protect company assets and minimize all shrinkage, damages, and theft.Executing physical plans/ actions to achieve desired sales results and sales turnover, including motivating staff to do so.Retain records of all stock and financial transactions.Conduct floor walks daily and initiates warehouse and/or overstock replenishments and face-ups.Implement, monitor, and enforce all sops.Maintaining company merchandise and housekeeping standards.Coordinate and manage all key service providers in line with company expectations (including but not limited to guarding, security, cleaning, and logistics)Enforce effective and efficient implementation of all sales promotions (Including but not limited to road shows, center management liaising, etc ).Identify marketing opportunities and communicate to all relevant partiesEnsure promotions are executed timeously and execution is planned in advance.

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