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SayPro Community Relations Lead
This role reports to the General Manager Communications.
The main responsibilities of the job are:
Formulate and execute a proactive community engagement strategy and engage both internal and external stakeholders via various communication platforms to better fulfil the Company’s responsibility and enhance its stakeholder relationships
Partner with various internal and external stakeholders to regularly improve strategy and goals, ensure progress, and support various initiatives and activities including extensive project management
Support the development of partnerships and strategic relationships with key external stakeholders to support competitive strategy
Collaborate with multi-disciplinary teams across communications, operations and marketing to promote community initiatives to potential and current stakeholders, including customers and the community at large through various communications channels
Act as an effective spokesperson and representative of the Company with respect to the community, government, regulatory and political matters.
Identification, research, analysis and engagement (in conjunction with relevant Sappi business partners) on selected country, local governmental, regulatory and political issues
Work with the Social Impact Lead and develop localised initiatives that contribute to the social Impact five-year goals and targets.
Support legal group, compliance, risk management, and other internal stakeholders as needed in relation to community initiatives, risks or issues.
Organise and lead community meetings or forums and ensure all relevant community stakeholders are kept informed about recruiting, social impact and procurement processes, as well as any requirements/conditions associated with these.
Giving presentations to community organisations on Sappi’s shared value approach and social impact, fostering an environment that encourages and supports community involvement.
Assist and advise the business on amicable resolutions of community issues within legislation and practicality.
Build and maintain relationships with members of the community, key individuals, and other organizations. Serve as a key point of contact for local institutions and communities.
Be the principal ambassador for the organization, with responsibilities for delivering the company’s vision within the local community
Act as a mentor to junior community relations staff to assist their professional development and ensure they are aligned with strategic initiatives
Draft and distribute various communications that promote the company, as well as individuals or groups within the company.
Attend relevant events and activities to represent the company and build strong relationships with key community members.
Respond to inquiries from community members and other interested parties – when needed, recruit a knowledgeable spokesperson or information source to assist.
Assist with monthly reporting to Sappi and the community structures with respect to local involvement.
Organize and manage community outreach programs and coordinate special events that promote products, services, or ideas of the company.
Build cross-functional relationships within Sappi.
Work with External Communications and Internal Communications Leads to promote Sappi activities within the community to other stakeholders such as the media, business fraternity.
The ideal candidate should have:
• Degree / NQF Level 6 qualification in Marketing/Communication
• At least eight (8) years experience in community relations, social responsibility or economic development or a similar high-pressure environment
• At least eight (8) years experience in designing and implementing community relations initiatives
• Experience in program and project management is essential
• Excellent writing and communications skills-very strong presentation development skills required
• Experience in workforce development and community-based programming
• Strong analytical skills with an attention to detail
• Understanding of the broad set of issues and concerns of municipalities and government as it relates to commercial development
Application email or URL:
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