SayPro

SayPro FRONT OFFICE COORDINATOR (P10)

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Job Detail

  • Job ID 177401
  • Offered Salary Remuneration will be commensurate with the level at which incumbents of this position will be expected to perform.
  • Qualifications Certificate
  • Industry Education, training & skills development
  • Centre MBOMBELA CAMPUS
  • Enquiries

    Enquiries and details regarding this post may be directed to Human Resource Management, Ms Nomsa Mnisi on (013) 002 0056.
  • Where to submit application

    All applications should be forwarded electronically to: [email protected]
  • Notes

    Candidates who meet the minimum requirements are invited to apply for the advertised positions. It is compulsory that all applications have the following documents: • UMP application form for employment (is accessible on www. ump.ac.za) • Letter of application (that provides detailed information on how the applicant meets the requirements for the position) • A comprehensive CV • Certified copies of relevant qualifications, ID and appropriate references. Failure to comply with the requirements on your application will automatically disqualify your application. If UMP has not responded within eight weeks of the closing date, you should regard your application as unsuccessful. Correspondence will be entered into with shortlisted candidates. It is the intention of the university to promote representivity in respect of race, gender, and disability through the filling of this post.

Job Description

Under the direction of the immediate manager, the incumbent is responsible for ensuring that the front office and reception at Building 10 are run efficiently and professionally and achieve the highest standard of good customer service at all times. MINIMUM REQUIREMENTS: • M+3 in Marketing. • Experience in Computer Literacy (MS Packages). • A minimum of 4 years’ experience as a receptionist or frontline staff. • The incumbent must be able to handle pressure, and multi task. • Experience in interacting with a diverse range of stakeholders. • Experience in event management. • Experience in interacting with students at Higher Institution. • Experience in Branding Layout and Brochure development. KEY PERFORMANCE AREAS: • Project a friendly and a welcoming image to both external and internal clients. • Ensure that brochures, flyers and information about the Institution is always available at the receptions when required. • Be able to provide accurate information about the Institution when required. • Maintains a professional reception area by complying with procedures, rules, and regulations. • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. • Contributes to team effort by accomplishing relevant results as needed. • Follow-up on boardroom bookings to ensure that there are no changes, in preparation for the following day. • Provide supervisory service at reception • Perform any other duties as delegated by the line manager. KEY COMPETENCIES: KNOWLEDGE • Telephone skills. • Advanced computer skills. • Sound interpersonal skills. • Oral and written communication skills. • Ability to work well with people. • Ability to perform under pressure. • Ability to listen and willingness to explain. SKILLS • Good written and verbal communication skills. • Good problem solving skills. • Computer skills. • Good interpersonal skills. PERSONAL ATTRIBUTES: • People orientated, hard worker, responsible, reliable, creative and innovative. • Respectful, honest, punctual and understand protocol. • Proven attributes of transparency, integrity and teamwork.

Required skills

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