**SayPro ICT Assistant (Client Support) – SAP FI

 Position Title: ICT Assistant (Client Support) - SAP FI Job classification: General Staff Grade: G-5 Duty station: Manila (Global) Administrative Centre (MAC) Type of Appointment: Fixed term, one year with possibility of extension Closing date: 12 October 2022 Salary: Php 638,273 per annum net of taxes CONTEXT Under the overall supervision of the Head of Global User Support and the direct supervision of Technical/User Support Shift Supervisor, the ICT Assistant will provide SAP support services to end-users through the ICT MAC Global User Support Unit based in Manila including daily technical support to users of IOM’s PRISM solution and infrastructure worldwide, promoting a client and service-oriented approach. REQUIRED QUALIFICATIONS AND EXPERIENCE Education University degree in Accounting, Business Administration, Information Systems and Technology, or a related field from an accredited academic institution, with three years of relevant professional experience in specialized formal training on SAP systems, business software (Microsoft Office); or Completed High School degree from an accredited academic institution, with five years of relevant professional experience. Experience Experience in SAP FI Modules; Proven knowledge, experience, and skills to support and troubleshoot SAP FI (AA, AP, AR, GL, PS, CO, MM, FM, GM, TSY, FI Reports, Travel modules); knowledge of SAP Fiori Apps will be considered an advantage; Ability to provide SAP support services; Ability to present ideas in a user-friendly language to non-technical staff and end-users; knowledge of an issue-tracking system an advantage; Strong customer service orientation; focused on result for the client and responds positively to feedback; Good administrative and time-management skills; Excellent problem-solving skills; ability to manage complexities.              How to apply       Interested candidates are invited to submit their applications via IOM Philippines jobsite not later than 12 October 2022 with reference code VN 068/2022 ICT Assistant (Client Support) - SAP FI. For further information, please refer to: https://careersph.iom.int/vacancies/vn-0682022-vn-0682022-ict-assistant-client-support-sap-fi-g-5-manila-global IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, , sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic. Only shortlisted candidates will be contacted.