SayPro

**SayPro Sponsorship Quality Control Management

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by

Kingsley Monareng
in
  • This position is expected to ensure sponsorship minimum programming standards, sponsorship programming tools, and adherence to Sponsorship standards while implementing sponsorship activities.
  • It requires managing the Sponsorship Systems desktop application and data management to ensure the quality of data and efficient management of sponsorship systems.
  • It also requires ensuring the quality control and management of correspondences and all photos and video production in sponsorship.
  • This is an office-based position but will involve frequent visits to the communities for monitoring of registered children and mobilizers to check the quality of sponsorship business activities.
  • Regular and direct communication with Sponsorship Field Coordinators for sponsorship-related matters would have to be done.
  • Besides regular communication with implementing partners, this position requires leading and supervising the work of CESP mobilizers with regard to Sponsorship Business processes.
  • The incumbent strives in empowering community groups, households, and institutions to address and manage the issues to sustain.
  • The local resources are managed well to effectively run the project interventions for the longer run.
  • This position requires to be innovative and problem-solving skills to adapt to changes and multiple priorities. Along with this, the incumbent requires to integrate with other sectors and cross-cutting themes to yield a broader impact more effectively and efficiently.
  • Reports to: Program ManagerMajor responsibilities ensure that Sponsorship Operations Indicator (SOI) reports are green and plan follow-up action in case of variances records and files are well managed, scanned, and stored securely to support field mobilizers to conduct and produce quality periodic mailings Annual Progress Report (APR), Seasonal Greetings cards and Child Expression Worksheets.
  • Facilitate the processing of all special mails; Seasonal Greetings cards, Spontaneous letters, APR, and introductory letters within the deadline.
  • Develop child monitoring plan to ensure that all RCs are physically sighted within 90 days as required by the standard as well as all RC’s Child Wellbeing is monitored every 180 days Ensure sponsor gifts/letters are well received from respective FO/ WV National Office (NO), verify the CCF and acknowledge the shipmentSorting out the mails received from Field Office/NO as per community, process in Horizon (change route code), translate into Nepali and pass to respective field mobilizers within standard turnaround time and regular follow-up with courier for timely and safe dispatch of all correspondences to and from Field Office/NOVerify and file all correspondence log sheet sent to FO/ WV National Office Know correspondence standards, timeline and technical requirements and accordingly build the capacity of field mobilizers on that Translations of letters as per its requirement Maintain confidentiality of address of sponsors and children, other sensitive information and make sure these are not exchange unless and without mutual agreement between World Vision Nepal and Support OfficeSent all reply letters (IL, EL, FL, RL and GAL) to Field Office after proper review.
  • Ensure delivery of 100% APR/CEW and Seasonal Greeting cards on standard timeline ensures all the Digital Correspondences are processed on time in the field with quality assured
  • Ensure that all the Sponsorship 2.0 products (photos and Videos) have met the latest sponsorship-rich media standards and quality systematically manage all the Sponsorship 2.0 products received from CESP field mobilizers from Horizon mobile and upload in the sponsorship system ensuring their quality and timeliness.
  • Analyze and share reports on all child and community content photos and video productions timely to implementing partners and WVIN timely.
  • Ensure sponsor visits are hosted as per the standard and requirement.
  • Communicate and respond to queries related to 2.0 timely.
  • Support in delivering updated sponsorship messages to implementing partners and communities.
  • New growth entries: first level verification, Validation of CH forms with Birth Certificates.
  • Participation/Support/Benefits entries: Co-ordinate with Commcare entry focal person of District for similarity and uniform numbers in both Horizon and Commcare Report the issue/bugs/discrepancies in Horizon (Mobile/ Desktop) immediately to Data Analysts of Field office.
  • Update the Horizon to the latest version (Mobile/Desktop) and monitor and regulate the operation of Horizon Devices smoothly.
  • Essential  Leadership quality to provide technical leadership and critical guidance in enabling understanding, monitoring, and managing sponsorship activities in the district.
  • Essential Computer and Technology skills; Good computer skills including Word, Excel, PowerPoint, and Data Management
  • Essential Latest technology friendly (Use of Smartphones, tablets) – Essential People management skills, facilitation, mentoring, and coaching skills
  • Essential Effective writing & oral communications skills presentation and reporting skills
  • EssentialWillingness to work beyond work hours during sponsorship peak business hours
  • Good interpersonal and strong coordination skills to partner and influence Sponsorship Integration with other sectors Risk management – Identify potential risk in implementing sponsorship activities, plan, and support in preparing and implementing sponsorship risk management  Reporting
  • Provide accurate data and information related to registered children and sponsorship activities and ensure reports are shared timely.
  • Data Management – Keep records and tracks of registered children’s data and participation, analyze and share the reports Integrated workforce management to be more strategic and effective in delivering results lead to effective governance, child & adult safe organization compliances & are practiced wells.
  • Capacity building Capacitated and ensure staff is capacitated on: CSBO (Child Sponsorship Basic Orientation)SBT4DP (Sponsorship Basic Training for Development Programs) Sponsorship 2.0 (Photos & Videos) Sponsorship data and system (Horizon SSUI) Quality correspondence, process, and standards Meaningful and fun sponsorship activities for children Conduct periodic staff performance appraisals against the set performance objectives contributing to Project deliverables with a proper performance management system in place.
  • M&E & NetworkingLead sponsorship monitoring activities and address the issues identified timely  Support in SIP reflection, PQSR, and AP Annual Community Review Planning processes good coordination and collaboration with FO/NO sponsorship, finance, SCM, and courier for smooth and quick service management of internal and external relationships required in sponsorship operations that facilitate the satisfaction of children, families, communities and sponsors/donors.
  • Relationship Management: Advocacy and other profiling team cohesion.
  • Child and adult safeguarding and sponsorship business manage all the working environment in office & working areas are child and adult sensitive guide the team and organization in managing protection related matters appropriately Support the organization in complying with all child and adult safeguarding policies, requirements and audits

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