**SayPro Staff Mentoring and Training • Internal Meetings and Workshop Hosting with Staff and Executives • Review of Information Technology Policy and Mapping through • Management and Executive Coaching • Training and Support for various Training and Support Services. • Case Management • Grievance Management • Understanding pains and frustration in different teams Means of Verifications

Means of verification for the activities related to staff mentoring and training, internal meetings and workshop hosting with staff and executives, review of information technology policy and mapping through, management and executive coaching, training and support for various training and support services, case management, grievance management, and understanding pains and frustrations in different teams are crucial for ensuring that these processes are conducted transparently and effectively. Here are common means of verification for these activities:

AEMFC Staff Mentoring and Training:

1. Training Attendance Records:

• Maintain records of staff attendance in training sessions, including sign-in sheets, electronic attendance logs, or training platform records.

1. Training Evaluation Surveys:

• Retain completed training evaluation surveys to assess the quality and effectiveness of training programs.

1. Mentorship Records:

• Document staff participation in mentorship programs, including mentor-mentee assignments, progress reports, and mentor feedback.

Internal Meetings and Workshop Hosting with Staff and Executives:

4. Meeting Attendance Records:

• Maintain attendance records for internal meetings and workshops, including sign-in sheets, electronic attendance logs, or meeting platform records.

4. Meeting Minutes:

• Retain meeting minutes summarizing discussions, decisions, and action items from internal meetings and workshops.

Review of Information Technology Policy and Mapping Through:

6. Policy Review Reports:

• Keep records of reports on the review of the information technology policy, including recommendations, changes made, and approval documentation.

6. IT Policy Compliance Records:

• Document staff compliance with the revised IT policy, such as acknowledgment receipts or training completion records.

Management and Executive Coaching:

8. Coaching Sessions Documentation:

• Maintain records of coaching sessions held for management and executive staff, including session notes and action plans.

8. Coaching Progress Reports:

• Keep records of reports summarizing the progress and development of management and executive staff as a result of coaching.

Training and Support for Various Training and Support Services:

10. Support Service Records:
    • Document support services provided, including the type of support, recipients, and outcomes, with case files or support logs.

Case Management:

11. Case Records:
    • Maintain individual case records, including case details, actions taken, resolutions, and related correspondence.

Grievance Management:

12. Grievance Records:
    • Document records of grievances received, including grievance forms, case files, resolution documentation, and response times.

Understanding Pains and Frustration in Different Teams:

13. Feedback Reports:
    • Retain reports summarizing feedback and insights collected from staff regarding their concerns, pains, and frustrations, with feedback forms or surveys.
14. Action Plans:
    • Keep documentation of action plans outlining responses to address identified pains and frustrations, including progress reports, timelines, and responsible parties.

These means of verification ensure that staff development, policy reviews, and grievance management processes are well-documented, transparent, and in compliance with relevant policies and regulations. They support accountability, effective decision-making, and continuous improvement in these areas.