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  • SayPro ICT Assistant – Intern

     1. Learning Objectives: Working under the overall direction of the Chief of Mission, the intern will assist with the operational activities of the Mission. Tasks will include: • Work with the ICT Officer on activities and provide end user support and assist in ensuring that all ICT Issue tickets and queries are logged and resolved appropriately, assist in problem solving, support and assistance for use of office technology (including but not limited to Microsoft Windows workstation, Microsoft Office, and Adobe Acrobat). • Assist in securing the Country Office’s data/information from viruses/worms, and perform virus detection, removal, and prevention for all systems in the mission. Downloading the latest Anti-Virus signatures for Data Protection. Use the standard Anti-Virus products on IOM Network. • Assist in ensuring data protection on data contained on all servers, make sure that Daily/weekly/monthly/yearly backup of data/information for the Country Office is done based on IOM ITC Standard • Assist in installing and re-locating the organizational unit’s hardware, coordinating equipment servicing, managing user account and granting users with the required access to network and shared resources. • Maintain an up-to-date IT inventory (hardware and software) and advice the management on assets that require replacement and software license renewal in a timely manner. • Provide support for planned technology upgrades for network, systems and applications; including servers and WAN/LAN; and assist in maintaining and ensuring availability and capacity of existing network, systems and applications (core services) in coordination with supervisor and Global User Support. • Assist in the maintenance of Telephony systems and assist in administration and maintenance of electrical and security systems. • Undertake all other tasks as may be assigned 2. Education and Experience: Currently enrolled in the final academic year of a first university degree programme or enrolled in a second university degree or recently graduated from an accredited academic institution preferably in Information Technology or Computer Science. 3. Languages: Fluency in English and Arabic is required. 4. Competencies Values: • Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. • Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. • Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies – behavioural indicators: • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. • Delivering results produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes. • Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate. • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work. • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way. IOM’s competency framework can be found at this link.  Competencies will be assessed during a competency-based interview. 5. Other: Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Female candidates with the above qualifications are strongly encouraged to apply. 6. Application procedure/ How to Apply: Interested candidates are expected to submit their applications on or before Saturday, 8th of October 2022 - Cairo time to Careers | IOM Egypt. Late submissions will not be considered and only shortlisted candidates will be contacted. Kindly note that for efficiency reasons, only shortlisted candidates will be contacted. 7. Posting period: From 28.09.2022 – 08.10.2022 (Extension)             How to apply       Interested candidates are expected to submit their applications on or before Saturday, 8th of October 2022 - Cairo time to Careers | IOM Egypt. Late submissions will not be considered and only shortlisted candidates will be contacted. Kindly note that for efficiency reasons, only shortlisted candidates will be contacted

  • SayPro Management ICT

    Purpose of this Role To ensure the development, enhancement, communication, reporting and oversight of the CETA’s ICT Management strategy, frameworks, and associated tools and processes, ensuring that these are supportive of the CETA strategy and mitigate business risks for the organization. Direct the planning and implementation of enterprise Information Technology systems in support of CETA operations in order to improve cost effectiveness, service quality and mission development.

  • SayPro ICT Management —

    Role & Responsibilities

    Lead information communication and technology and information management in South Sudan to provide efficient and cost-effective systems.

    Your responsibility is overall strategic design and maintenance of the information and communication technology systems of the team, including data collection; data storage; server and user management; QLIK analysis design and maintenance; ICT asset management; documentation; support to M&E functions for project teams; training on IM functions internally and externally; and coordination for IM functions with other NGOs and with other Medair offices.

    The role also includes managing the ICT Budget, giving guidance and advice to Medair staff on ICT and ongoing evaluation of cost-efficient communication setup including internet access (V-Sat), Bgan, HF and VHF Radios, Sat phones and WiFi access.

    Project Overview

    Multi-sector relief and rehabilitation programme including: provision of primary and emergency health care, water and sanitation, and non-food items and emergency shelter to assist in reducing morbidity and mortality in vulnerable populations of South Sudan.

    Workplace & Conditions

    Field based position Juba, in South Sudan with travel to field locations across South Sudan. Working and living conditions may be very different to that previously experienced.

    Starting Date / Initial Contract Details

    As soon as possible. Full time, 24 months.

    Key Activity Areas

    Technical Design and Oversight

    • Provide ICT hardware/software/user support for all (including field) locations (eg: establish and manage networks, in offices; install/repair PCs; install new software; maintain printers and other peripherals).
    • Keep hardware/software systems up to date with the latest firmware and software updates.
    • Provide appropriate IT training directly for all field-based staff (eg: basic use of Windows; basic and intermediate use of Office applications; email/internet use; backups, software installation and simple repairs; etc), through one-on-one coaching and taught sessions.
    • Support Global Support Office (GSO) to implement new software (finance, supply chain management, HR information systems). Responsible for technical functionality of all communication equipment (eg: HF and VHF radios, V-Sats, Bgan, satphones, mobile phones, VOIP etc).
    • Keep track of developments in communication technology and make appropriate recommendations.
    • Server Maintenance: Oversee servers used by Medair; manage users and login information etc.
    • Database Management: Enable automated database management of all data collection sources.
    • Technology Development: help to pilot and implement information technologies.
    • Data Analysis and Visualization: Understand indicators/calculations. Develop QLIK dashboards.
    • Work closely with ME&L with respect to information systems, including ODK training, Scope Coda, smartphone setup, data analysis training, and QLIK dashboard orientation.

    Staff Management and Leadership

    • Line-manage ICT Officer and support ICT focal points in field offices.

    Training and internal communication

    • Facilitate regular meetings to assist information sharing between information support and project staff.
    • Provide coaching and technical supervision for staff in order to develop ownership.
    • Assess the training needs of all staff and ensure appropriate training is provided/conducted.
    • Carry out ICT induction for new Medair staff.

    Logistics

    • Oversee ICT Asset management. Ensure ICT technical input is provided to logistics department.
    • Support the implementation of logistics software: LINK Software (Supply Chain Management and Warehouse Software) for assigned activities.

    Finance management

    • Assist budget holders with planning expenditure of the budget allocated for Information Communication and Technology Management. Prepare the budgets for ICT support, ensuring they meet requirements.

    Data security Management

    • In partnership with GSO IT and the MEAL Manager, ensure the security and integrity of all Medair South Sudan information systems and data.
    • Data Collection and Protection: ensure compliance with data protection legislation (GDPR).

    Team Spiritual Life

    • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
    • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
    • Encouraged to join and contribute to Medair’s international prayer network.

    This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

    Qualifications

    • Higher level qualification in a technical field, preferably in Systems & Computing.
    • Strong working knowledge of English (spoken and written).

    Experience

    • 2 – 5 years post-qualification professional experience in a relevant field.
    • At least 1-2 years people management experience in an IS context in a developing country.
    • Experience designing QLIK solutions. Experience using and managing ODK.
    • Experience in server management (e.g., ODK aggregate server, QlikView server, user management).
    • Experience in training / mentoring / coaching staff. Problem solving ability.
    • Ability to manage project implementation. Good numerical, report writing and administration skills.
    • Able to take the initiative in project decisions. Able to enforce procedures. Able to set clear objectives.
    • Committed to consultative and servant-minded leadership Team-player with good inter-personal skills.

    All new deploying international staff to Medair’s country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.

    How to apply

    Before you apply

    Please ensure you are fully aware of the:

    a) Medair organisational values.

    b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices.

    c) Key Profiles & Benefits Package provided for Internationally Recruited Staff (IRS).

    d) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

    Application Process

    To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

  • SayPro ICT Management —

    SayProPlease visit our website at www.saypro.online Email: info@saypro.online Email: info@saypro.online Call: + 27 11 071 1903 WhatsApp: + 27 84 313 7407. Comment below for any questions and feedback. For SayPro Courses, SayPro Jobs, SayPro Community Development, SayPro Products, SayPro Services, SayPro Consulting, and SayPro Advisory visit our website to www.saypro.online