SayPro Afghan Placement & Assistance Healthcare Navigator

Email: Call/WhatsApp: + 27 84 313 7407

SayPro Afghan Placement & Assistance Healthcare Navigator



Job Overview:

The Healthcare Navigator will coordinate healthcare services and referrals for newly-arrived Afghan Placement & Assistance (APA) clients (humanitarian parolees and others). They will work with these clients to improve access to healthcare and promote the health of APA families as they begin their lives in the United States. They will work directly with APA Caseworkers to assure that services are being provided to all new APA arrivals.

Major Responsibilities:

Responsibilities include, but are not limited to:

  • Schedule and facilitate refugee health screenings for all new arrivals through the Refugee Health Assessment Program (RHAP). Obtain documentation from the RHAP provider that the screening has been completed.
  • Conduct RHS-15 (mental health) screenings for new arrivals (aged 14 and older) at the 10- and 90-day marks, respectively, and provide appropriate mental health referrals as needed.
  • Coordinate health plan selection and advocate to healthcare centers on behalf of clients who are having difficulty accessing services.
  • Assist clients with the selection of a primary care physician (PCP) and help schedule initial appointments once the selection has been made, ensuring each client is comfortable with contacting their PCP and with scheduling their own appointments.
  • Collaborate closely with the Resettlement team to identify additional healthcare needs for new arrivals.
  • Develop and distribute healthcare guides tailored to each new arrival/family.
  • Conduct regular outreach to healthcare providers and social service agencies to address health needs and identify resources.
  • Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree in social work or related field of study preferred.

Work Experience:

  • Familiarity with US healthcare system and healthcare programs for low-income families strongly preferred.
  • Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.
  • Experience working with refugee and/or immigrant populations strongly preferred.

Demonstrated Skills & Competencies:

  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Attention to detail and accuracy in work product.
  • Proficient in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
  • Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply